USB3.0 problem,some err log

Xavier core board + our own carrier board,when we plug in a udisk(usb3.0),the log keeps printing,from the log , we can find some I/O error,we are sure the udisk is fine,because it works well on other board ,can anyone help?

[ 474.496006] usb 2-3: New USB device found, idVendor=0781, idProduct=5581
[ 474.496018] usb 2-3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 474.496022] usb 2-3: Product: Sandisk Ultra
[ 474.496025] usb 2-3: Manufacturer: SanDisk
[ 474.496028] usb 2-3: SerialNumber: A20054BB253FB075
[ 474.500814] usb-storage 2-3:1.0: USB Mass Storage device detected
[ 474.503521] scsi host0: usb-storage 2-3:1.0
[ 475.512226] scsi 0:0:0:0: Direct-Access SanDisk Sandisk Ultra PMAP PQ: 0 ANSI: 6
[ 475.521266] sd 0:0:0:0: [sda] 123600896 512-byte logical blocks: (63.3 GB/58.9 GiB)
[ 475.522643] sd 0:0:0:0: [sda] Write Protect is off
[ 475.522777] sd 0:0:0:0: [sda] Mode Sense: 2b 00 00 08
[ 475.525161] sd 0:0:0:0: [sda] Write cache: disabled, read cache: enabled, doesn’t support DPO or FUA
[ 476.025997] usb 2-3: USB disconnect, device number 97
[ 476.042052] sd 0:0:0:0: [sda] tag#0 UNKNOWN(0x2003) Result: hostbyte=0x01 driverbyte=0x00
[ 476.042106] sd 0:0:0:0: [sda] tag#0 CDB: opcode=0x28 28 00 00 00 00 00 00 00 08 00
[ 476.042117] blk_update_request: I/O error, dev sda, sector 0
[ 476.042264] Buffer I/O error on dev sda, logical block 0, async page read
[ 476.042649] sda: unable to read partition table
[ 476.043710] sd 0:0:0:0: [sda] Read Capacity(10) failed: Result: hostbyte=0x01 driverbyte=0x00
[ 476.043723] sd 0:0:0:0: [sda] Sense not available.
[ 476.044011] sd 0:0:0:0: [sda] Attached SCSI removable disk
[ 476.350857] usb 2-3: new SuperSpeed USB device number 98 using tegra-xusb
[ 476.371942] usb 2-3: New USB device found, idVendor=0781, idProduct=5581
[ 476.371950] usb 2-3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 476.371955] usb 2-3: Product: Sandisk Ultra
[ 476.371959] usb 2-3: Manufacturer: SanDisk
[ 476.371962] usb 2-3: SerialNumber: A20054BB253FB075
[ 476.376717] usb-storage 2-3:1.0: USB Mass Storage device detected
[ 476.377471] scsi host0: usb-storage 2-3:1.0
[ 477.400095] scsi 0:0:0:0: Direct-Access SanDisk Sandisk Ultra PMAP PQ: 0 ANSI: 6
[ 477.404129] sd 0:0:0:0: [sda] 123600896 512-byte logical blocks: (63.3 GB/58.9 GiB)
[ 477.405506] sd 0:0:0:0: [sda] Write Protect is off
[ 477.405636] sd 0:0:0:0: [sda] Mode Sense: 2b 00 00 08
[ 477.406874] sd 0:0:0:0: [sda] Write cache: disabled, read cache: enabled, doesn’t support DPO or FUA
[ 477.910006] usb 2-3: USB disconnect, device number 98
[ 477.926086] sd 0:0:0:0: [sda] tag#0 UNKNOWN(0x2003) Result: hostbyte=0x01 driverbyte=0x00
[ 477.926104] sd 0:0:0:0: [sda] tag#0 CDB: opcode=0x28 28 00 00 00 00 00 00 00 08 00
[ 477.926117] blk_update_request: I/O error, dev sda, sector 0
[ 477.926270] Buffer I/O error on dev sda, logical block 0, async page read
[ 477.926627] sda: unable to read partition table
[ 477.927470] sd 0:0:0:0: [sda] Read Capacity(10) failed: Result: hostbyte=0x01 driverbyte=0x00
[ 477.927477] sd 0:0:0:0: [sda] Sense not available.
[ 477.927710] sd 0:0:0:0: [sda] Attached SCSI removable disk
[ 478.230815] usb 2-3: new SuperSpeed USB device number 99 using tegra-xusb
[ 478.252148] usb 2-3: New USB device found, idVendor=0781, idProduct=5581
[ 478.252157] usb 2-3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 478.252192] usb 2-3: Product: Sandisk Ultra
[ 478.252196] usb 2-3: Manufacturer: SanDisk
[ 478.252200] usb 2-3: SerialNumber: A20054BB253FB075
[ 478.257058] usb-storage 2-3:1.0: USB Mass Storage device detected
[ 478.257592] scsi host0: usb-storage 2-3:1.0
[ 479.288083] scsi 0:0:0:0: Direct-Access SanDisk Sandisk Ultra PMAP PQ: 0 ANSI: 6
[ 479.291828] sd 0:0:0:0: [sda] 123600896 512-byte logical blocks: (63.3 GB/58.9 GiB)
[ 479.293297] sd 0:0:0:0: [sda] Write Protect is off
[ 479.293421] sd 0:0:0:0: [sda] Mode Sense: 2b 00 00 08
[ 479.294573] sd 0:0:0:0: [sda] Write cache: disabled, read cache: enabled, doesn’t support DPO or FUA
[ 480.005972] usb 2-3: USB disconnect, device number 99
[ 480.022047] sd 0:0:0:0: [sda] tag#0 UNKNOWN(0x2003) Result: hostbyte=0x01 driverbyte=0x00
[ 480.022111] sd 0:0:0:0: [sda] tag#0 CDB: opcode=0x28 28 00 00 00 00 00 00 00 08 00
[ 480.022120] blk_update_request: I/O error, dev sda, sector 0
[ 480.022296] Buffer I/O error on dev sda, logical block 0, async page read
[ 480.022624] sda: unable to read partition table
[ 480.024887] sd 0:0:0:0: [sda] Read Capacity(10) failed: Result: hostbyte=0x01 driverbyte=0x00
[ 480.024900] sd 0:0:0:0: [sda] Sense not available.
[ 480.025177] sd 0:0:0:0: [sda] Attached SCSI removable disk
[ 480.326931] usb 2-3: new SuperSpeed USB device number 100 using tegra-xusb
[ 480.348052] usb 2-3: New USB device found, idVendor=0781, idProduct=5581
[ 480.348060] usb 2-3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 480.348064] usb 2-3: Product: Sandisk Ultra
[ 480.348068] usb 2-3: Manufacturer: SanDisk
[ 480.348071] usb 2-3: SerialNumber: A20054BB253FB075
[ 480.352969] usb-storage 2-3:1.0: USB Mass Storage device detected
[ 480.357874] scsi host0: usb-storage 2-3:1.0

Hi,
Please share information about your carrier board. There are two type-C ports and one type-A port on default board. Do you keep the same ports on your carrier board?

Hi,
DaneLLL,we use one typeA port and two typeBs,with no PD controller.
typeA : UPHY1-P/N coupled with USB_DN0/USB_DP0 (err log)
typeB1 : UPHY6-P/N coupled with USB_DN1/USB_DP1
typeB2 : UPHY11-P/N coupled with USB_DN3/USB_DP3

sclsdhlr,

Please refer to Xavier adaptation guide for the cases which don’t use PD controller.

Also some threads for you to refer to. Please go ahead with adaptation guide first.

https://devtalk.nvidia.com/default/topic/1047678/jetson-agx-xavier/usb-does-not-working-on-jatson-agx-xavier-/