Verified API user got "Account does not exist" when generate key

AI & Data Science NVIDIA NIM Access/Accounts
21

Hi! I’m gettings the same error.

22

Having the same issue.

23

Instructions sent to your email

24

same error, help me

25

same error, help

26

also meet the problem need for help too

thanks!!

27

same issue, need the email

28

I have the same problem, can I get that email too?
I did create an account at cloudaccounts.

29

I am also getting same issue. I have created account onhttps://cloudaccounts.nvidia.com/ but when creating personal key i get error “Account does not exists”. Please help

30

I have the same issue. I’ve created accounts on build.nvidia.com, ngc.nvidia.com, and
cloudaccounts.nvidia.com with the same email. Still getting “Account does not exist”
when generating API key. Please link my accounts.

31

Hello, I am experiencing the same issue.

I already have an account on https://cloudaccounts.nvidia.com/

May I also receive the instructions via email

32

Hello, I am experiencing the same issue.

I already have an account on https://cloudaccounts.nvidia.com/

May I also receive the instructions via email?

33

I am also having this issue. My cloud and builder accounts use the same e-mail as this account, and i get the “Account does not exist’“ error when trying to generate an API key.

Looking for instructions to fix, or help.

34

I have the same issue. please help me link

35

I had error user does not exist too; can you send instruction to my email?

36

I have the same error

37

I have the same issue. Please send me the instructions. Thank you!