Web interface error on SX6036

I am trying to setup a SX6036 VPI switch, previously used at another institute. I’ve configured the mgmt interface and can connect to the web UI, however it immediately gives the following error:

Internal Error

An internal error has occurred.

Your options from this point are:

See the logs for more details.

Return to the home page.

Retry the bad page which gave the error.

When I enable logging monitor and try to log in I see the following on the terminal:

Jul 23 11:34:29 ib-switch rh[5127]: [web.ERR]: web_include_template(), web_template.c:364, build 1: can’t use empty string as operand of “!”

Jul 23 11:34:29 ib-switch rh[5127]: [web.ERR]: Error in template “status-logs” at line 545 of the generated TCL code

Jul 23 11:34:29 ib-switch rh[5127]: [web.ERR]: web_render_template(), web_template.c:226, build 1: Error code 14002 (assertion failed) returned

Jul 23 11:34:29 ib-switch rh[5127]: [web.ERR]: main(), rh_main.c:337, build 1: Error code 14002 (assertion failed) returned

Jul 23 11:34:29 ib-switch rh[5127]: [web.ERR]: Request handler failed with error code 14002: assertion failed

Jul 23 11:34:29 ib-switch httpd[4535]: [Mon Jul 23 11:34:29 2018] [error] [client ipremvd] Exited with error code 14002: assertion failed, referer: http://ip.removed./admin/launch?script=rh&template=failure&badpage=%2Fadmin%2Flaunch%3Fscript%3Drh%26template%3Dstatus-logs http://137.158.31.72/admin/launch?script=rh&template=failure&badpage=%2Fadmin%2Flaunch%3Fscript%3Drh%26template%3Dstatus-logs

Any idea as to check what may have failed and how to fix it?

regards

Andrew

Hi Andrew,

We have open a new case for you and will work through the case to assist you better.

Thanks,

Pratik