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5.1.0（installed via offline installation package
Windows 11
GPU Information
- Model: NVIDIA GeForce RTX 4080 Laptop GPU
- Driver Version: 591.74
Topic Description
Detailed Description
After I downloaded the installation package from the official link and clicked on isaac-sim.bat, I noticed that the log kept flashing and reporting errors frequently. In the popped-up Stage panel, there were models but the screen was black, the FPS was 0, and the auxiliary lines were not displayed.
Steps to Reproduce
-
Download the installation package from NVIDIA’s quick installation documentation
-
After extracting the compressed file to the D drive, click on isaac-sim.selector.bat
Error Messages
The log content before running the “isaac-sim.bat” file:
Loading user config located at: ‘C:/Users/MUJUO/AppData/Local/ov/data/Kit/Isaac-Sim Full/5.1/user.config.json’
[Info] [carb] Logging to file: C:/Users/MUJUO/.nvidia-omniverse/logs/Kit/Isaac-Sim Full/5.1/kit_20260223_143739.log
2026-02-23T06:37:40Z [3ms] [Warning] [carb.crashreporter-breakpad.plugin] Failed to parse toml file ‘C:/Users/MUJUO/AppData/Local/ov/data/Kit/Isaac-Sim Full/5.1/06a86a0d-3f8f-4496-ad92-b525e80af57b.dmp.toml’: C:/Users/MUJUO/AppData/Local/ov/data/Kit/Isaac-Sim Full/5.1/06a86a0d-3f8f-4496-ad92-b525e80af57b.dmp.toml could not be opened for parsing
2026-02-23T06:37:40Z [4ms] [Warning] [carb.crashreporter-breakpad.plugin] [previous crash] preventing upload of minidump due to user opt-out: ‘C:/Users/MUJUO/AppData/Local/ov/data/Kit/Isaac-Sim Full/5.1/06a86a0d-3f8f-4496-ad92-b525e80af57b.dmp’
2026-02-23T06:37:40Z [5ms] [Warning] [carb.crashreporter-breakpad.plugin] Failed to parse toml file ‘C:/Users/MUJUO/AppData/Local/ov/data/Kit/Isaac-Sim Full/5.1/c97862c8-c180-4105-a59d-ca7582526ae2.dmp.toml’: C:/Users/MUJUO/AppData/Local/ov/data/Kit/Isaac-Sim Full/5.1/c97862c8-c180-4105-a59d-ca7582526ae2.dmp.toml could not be opened for parsing
2026-02-23T06:37:40Z [7ms] [Warning] [carb.crashreporter-breakpad.plugin] [previous crash] preventing upload of minidump due to user opt-out: ‘C:/Users/MUJUO/AppData/Local/ov/data/Kit/Isaac-Sim Full/5.1/c97862c8-c180-4105-a59d-ca7582526ae2.dmp’
[8.367s] [ext: omni.kit.async_engine-0.0.3] startup
[9.633s] [ext: omni.metrics.core-0.0.3] startup
[9.783s] [ext: omni.client.lib-1.1.0] startup
[10.739s] [ext: omni.blobkey-1.1.2] startup
[10.945s] [ext: omni.stats-1.0.1] startup
[11.180s] [ext: omni.datastore-0.0.0] startup
[11.463s] [ext: omni.client-1.3.0] startup
[11.890s] [ext: omni.ujitso.default-1.0.0] startup
[12.271s] [ext: omni.hsscclient-1.1.2] startup
[12.652s] [ext: omni.gpu_foundation.shadercache.vulkan-1.0.0] startup
[12.946s] [ext: omni.assets.plugins-0.0.0] startup
[13.591s] [ext: omni.gpu_foundation-0.0.0] startup
[17.671s] [ext: carb.windowing.plugins-1.0.0] startup
[18.486s] [ext: omni.kit.renderer.init-0.0.0] startup
[18.661s] [ext: omni.kit.pipapi-0.0.0] startup
[18.724s] [ext: omni.kit.pip_archive-0.0.0] startup
[18.755s] [ext: omni.pip.compute-1.6.3] startup
[18.767s] [ext: omni.materialx.libs-1.0.7] startup
[19.448s] [ext: omni.pip.cloud-1.4.3] startup
[19.475s] [ext: omni.isaac.core_archive-3.0.0] startup
[19.487s] [ext: omni.usd.config-1.0.6] startup
[19.535s] [ext: omni.gpucompute.plugins-0.0.0] startup
[26.278s] [ext: omni.usd.libs-1.0.1] startup
2026-02-23T06:38:10Z [30,520ms] [Error] [carb.graphics-vulkan.plugin] Flags 0x6 must be the same for both device and instance.
2026-02-23T06:38:11Z [30,992ms] [Error] [carb.graphics-vulkan.plugin] Flags 0x6 must be the same for both device and instance.
|---------------------------------------------------------------------------------------------|
| Driver Version: 580.97 | Graphics API: Vulkan
|=============================================================================================|
| GPU | Name | Active | LDA | GPU Memory | Vendor-ID | LUID |
| | | | | | Device-ID | UUID |
| | | | | | Bus-ID | |
|---------------------------------------------------------------------------------------------|
| 0 | NVIDIA GeForce RTX 4080 Laptop.. | Yes: 0 | | 11997 MB | 10de | e51d0100.. |
| | | | | | 27e0 | dcca6940.. |
| | | | | | 1 | |
|---------------------------------------------------------------------------------------------|
| 1 | Microsoft Direct3D12 (NVIDIA G.. | Yes: 1 | | 11997 MB | 10de | e51d0100.. |
| | | | | | 27e0 | 73dec6df.. |
| | | | | | N/A | |
|=============================================================================================|
| OS: Windows 11 Pro, Version: 10.0 (25H2), Build: 26200, Kernel: 10.0.26100.7623
| Processor: Intel(R) Core™ i9-14900HX
| Cores: 24 | Logical Cores: 32
|---------------------------------------------------------------------------------------------|
| Total Memory (MB): 32412 | Free Memory: 22652
| Total Page/Swap (MB): 37276 | Free Page/Swap: 26628
|---------------------------------------------------------------------------------------------|
2026-02-23T06:38:11Z [31,611ms] [Error] [carb.graphics-vulkan.plugin] VK_EXT_memory_budget is not supported on this platform. Can’t get the VRAM memory usage info
2026-02-23T06:38:11Z [31,612ms] [Warning] [gpu.foundation.plugin] ResourceAllocator: Can’t get memory usage info. All unused memory will be released
…(repeat 3 times)
[38.235s] [ext: omni.services.pip_archive-0.16.0] startup
[38.255s] [ext: omni.mdl-56.0.3] startup
2026-02-23T06:38:15Z [35,624ms] [Error] [carb.graphics-vulkan.plugin] VK_EXT_memory_budget is not supported on this platform. Can’t get the VRAM memory usage info
2026-02-23T06:38:15Z [35,625ms] [Warning] [gpu.foundation.plugin] ResourceAllocator: Can’t get memory usage info. All unused memory will be released
Then there was a continuous stream of error messages flashing on the screen:
[38.235s] [ext: omni.services.pip_archive-0.16.0] startup
[38.255s] [ext: omni.mdl-56.0.3] startup
2026-02-23T06:38:15Z [35,624ms] [Error] [carb.graphics-vulkan.plugin] VK_EXT_memory_budget is not supported on this platform. Can’t get the VRAM memory usage info
2026-02-23T06:38:15Z [35,625ms] [Warning] [gpu.foundation.plugin] ResourceAllocator: Can’t get memory usage info. All unused memory will be released
…(repeat 18 times)
[57.470s] [ext: omni.isaac.ml_archive-3.0.4] startup
[57.499s] [ext: omni.kit.loop-isaac-1.3.7] startup
[57.672s] [ext: omni.kit.test-2.0.1] startup
2026-02-23T06:38:34Z [54,728ms] [Error] [carb.graphics-vulkan.plugin] VK_EXT_memory_budget is not supported on this platform. Can’t get the VRAM memory usage info
2026-02-23T06:38:34Z [54,736ms] [Warning] [gpu.foundation.plugin] ResourceAllocator: Can’t get memory usage info. All unused memory will be released
…(repeat 3 times)
[61.501s] [ext: omni.appwindow-1.1.10] startup
[61.731s] [ext: omni.kit.renderer.core-1.1.0] startup
2026-02-23T06:38:38Z [58,747ms] [Error] [carb.graphics-vulkan.plugin] VK_EXT_memory_budget is not supported on this platform. Can’t get the VRAM memory usage info
2026-02-23T06:38:38Z [58,750ms] [Warning] [gpu.foundation.plugin] ResourceAllocator: Can’t get memory usage info. All unused memory will be released
…(repeat 3 times)
[65.293s] [ext: omni.kit.mainwindow-1.0.3] startup
[65.371s] [ext: carb.audio-0.1.0] startup
[65.573s] [ext: omni.uiaudio-1.0.0] startup
[65.831s] [ext: omni.kit.uiapp-0.0.0] startup
[65.833s] [ext: omni.usd.schema.metrics.assembler-107.3.1] startup
2026-02-23T06:38:42Z [62,756ms] [Error] [carb.graphics-vulkan.plugin] VK_EXT_memory_budget is not supported on this platform. Can’t get the VRAM memory usage info
2026-02-23T06:38:42Z [62,758ms] [Warning] [gpu.foundation.plugin] ResourceAllocator: Can’t get memory usage info. All unused memory will be released
…(repeat)
[132.742s] [ext: isaacsim.core.utils-3.5.1] startup
[133.009s] [ext: omni.graph-1.141.2] startup
2026-02-23T06:39:50Z [130,320ms] [Error] [carb.graphics-vulkan.plugin] VK_EXT_memory_budget is not supported on this platform. Can’t get the VRAM memory usage info
2026-02-23T06:39:50Z [130,322ms] [Warning] [gpu.foundation.plugin] ResourceAllocator: Can’t get memory usage info. All unused memory will be released
2026-02-23T06:39:51Z [131,326ms] [Error] [carb.graphics-vulkan.plugin] VK_EXT_memory_budget is not supported on this platform. Can’t get the VRAM memory usage info
2026-02-23T06:39:51Z [131,328ms] [Warning] [gpu.foundation.plugin] ResourceAllocator: Can’t get memory usage info. All unused memory will be released
…(repeat)
Screenshots or Videos
screenshots
What I’ve Tried
- I reduced the version of my driver from 591.86 to 581.57.
- I double-clicked the “isaac-sim.selector.bat” file in the D:\IsaacSim folder to reopen the application selector. Then, I added parameters in the “Extra Args” section. In the “Extra Args” input box, I entered “–vulkan=false” and clicked “START” to start. In the “Extra Args” input box of the App Selector, I changed the parameters to “–vulkan=false --/renderer/activeGpu=0” in an attempt to force DirectX rendering and to force the use of the NVIDIA dedicated GPU. However, it still failed.
- In the “Property” panel on the right, the “Intensity” (brightness) is set to 3000 by default, which is already sufficient to illuminate the scene. I then clicked the RTX-Real-Time button at the top right corner of the viewport, switched the rendering mode, and then returned to it, attempting to force a refresh of the rendered image, but there was still no change.
- I then entered the following in the Extra Args section of the App Selector:
–vulkan=false --/renderer/activeGpu=0 --disable-extensions omni.vulkan.loader
I attempted to directly disable the plugin that calls the Vulkan interface, hoping to stop the terminal from displaying these errors. However, there was no change. - I tried dragging a robot model named Agibot from the Content panel at the bottom left to the center of the viewport, but the color remained unchanged no matter how I moved it.
- I updated the driver to version 580.97 and gave it another try, but there was still no change.
- I right-clicked on isaac-sim.bat and opened it with Notepad. Then I added the startup parameter --/renderer/useRaytracing=false to the last line, but it was still a black screen.
- I opened D:\isaacsim\isaac-sim.bat in Notepad and added the parameters --/content/useLocalCache=true --/content/localCachePath=D:/isaacsim/kit/resources/isaac-sim-assets-complete-5.1.0 at the end of the startup command. Then I saved it. After running this modified .bat script to start the software, there was still no change.
- I removed the checkmark in front of the read-only attribute of the folder.
Then, in the confirmation window that popped up, I chose “Apply the changes to this folder, subfolders and files”, and waited for the system to complete the attribute modification. After that, I closed Isaac Sim and re-ran the modified isaac-sim.bat. Still, there was no change. - I tried to click the top menu “File” “New” to create a completely new blank scene.
Nothing happened. Then I clicked “Create” “Mesh” “Cube” to create a simple cube in the scene. There was a slight change. The light source is not working, the auxiliary lines are not present either, and the FPS remains at 0. - I tried to modify the last line of isaac-sim.bat and replace it with this:
call “%~dp0kit\kit.exe” “%~dp0apps/isaacsim.exp.full.kit” --/renderer/useRaytracing=false --/renderer/usePathTracing=false --/renderer/useRTXRasterization=true --/renderer/useDlss=false --/content/useLocalCache=true --/content/localCachePath=D:/isaacsim/kit/resources/isaac-sim-assets-complete-5.1.0 --/viewport/renderMode=rtxRasterization. However, there is still no change. - Later, I also disabled the advanced Optimus feature in the BIOS, which made the laptop use only the dedicated GPU RTX 4080. However, there was no change.
- I have updated the driver to the latest version 591.74, and there are no changes.
Related Issues
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Additional Context
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