Xavier agx could not reboot

Hi,
My xavier-agx (32G memory) , Jetpack 4.4
I have plugin M.2 ssd to xavier-agx and mount it under /home/myName as my home directory, and modify /etc/fstab correctly.
If I poweroff+poweron , Xavier could let me login and work well,
but, if I press reboot button or reboot command, xavier do nothing including load OS.
How it solve this problem? even if I remove M.2 ssd and recover to original environment setting, it still could not reboot.

Hi,

Are you able to dump the log from serial console in original environment setting? I need to see what is going on after you trigger the reboot command.

https://elinux.org/Jetson/General_debug

Hi Wayne,
I login from serial port after reboot agx, and dump some logs from /dev/kmsg, dmesg and env, is there anything else?
thanks for your help!rebootHangKmsg.log|attachment (97.3 KB) rebootHangDmesg.log (73.5 KB) rebootHangEnv.log (817 Bytes)

Hi,

What is your “serial port” using here the type C usb port?

Hi Wayne,
I connect xavier agx by micro-usb (uart console).

hello,

Then could you directly use that console, type sudo reboot and then directly share us the follow up log?

Hi Wayne,
Please reference this log captured from console after "sudo reboot"rebootHangConsole.log (57.0 KB) .

Hello,

The log indicates the reboot is fine.

16220.773750] watchdog: watchdog0: watchdog did not stop!
[16220.778060] systemd-shutdow: 42 output lines suppressed due to ratelimiting
[16221.328399] reboot: Restarting system
▒▒▒▒Shutdown state requested 1
Rebooting system …
▒▒
[0000.053] W> RATCHET: MB1 binary ratchet value 4 is too large than ratchet level 2 from HW fuses.
[0000.062] I> MB1 (prd-version: 1.5.1.3-t194-41334769-d2a21c57)
[0000.067] I> Boot-mode: Coldboot
[0000.070] I> Chip revision : A02P
[0000.073] I> Bootrom patch version : 15 (correctly patched)
[0000.078] I> ATE fuse revision : 0x200
[0000.082] I> Ram repair fuse : 0x0
[0000.085] I> Ram Code : 0x2

It even boot into linux after the reboot.

Ubuntu 18.04.5 LTS pcie1-desktop ttyTCU0
pcie1-desktop login: [ 11.065655] tegradc 15200000.nvdisplay: dc_poll_register 0x41: timeout
[ 11.065661] tegradc 15200000.nvdisplay: dc timeout waiting for DC to stop
[ 11.117656] tegradc 15200000.nvdisplay: dc_poll_register 0x41: timeout
[ 11.117661] tegradc 15200000.nvdisplay: dc timeout waiting for DC to stop
[ 11.169628] tegradc 15200000.nvdisplay: dc_poll_register 0x41: timeout
[ 11.169635] tegradc 15200000.nvdisplay: timeout waiting for postcomp init state to promote
[ 11.221679] tegradc 15200000.nvdisplay: dc_poll_register 0x41: timeout
[ 11.221685] tegradc 15200000.nvdisplay: timeout waiting for win assignments to promote
[ 11.221689] tegradc 15200000.nvdisplay: tegra_nvdisp_head_enable, failed head enable
pcie1@pcie1-desktop:~$ sudo reboot
sudo] password for pcie1:
[16220.773750] watchdog: watchdog0: watchdog did not stop!
[16220.778060] systemd-shutdow: 42 output lines suppressed due to ratelimiting
[16221.328399] reboot: Restarting system
▒▒▒▒Shutdown state Password:

Thus, I want to know if the exact problem you want to ask is “you cannot see anything on monitor”?

If that is your problem, please tell me what was your last software that can make this display work. If you can see monitor when you press power button, please share me that log.

Hi Wayne,
my last install software is

and the display still keep work well.
Display nothing only occurred at reboot after plugin M.2 ssd to xavier-agx and mount it under /home/myName.
The attached file is log from uart console when I press poweroff+poweron and agx display work well.

powerONok.log (27.6 KB)