Xavier AGX Unexpected reboot

Hi,
I’ve experienced a series of unexpected reboots of my XavierAGX. A portion of the log from following dmesg is below. 2 log files attached. Can anyone please offer thoughts on what is happening here?

Thanks very much,
Ben

The error starts on line 2641 in log file1 and the error starts line 2748 on log file 2.

The main part of the error is as follows;

[ 464.453050] NMI watchdog: BUG: soft lockup - CPU#0 stuck for 22s! [watchdog/0:12]
[ 464.453600] Kernel panic - not syncing: softlockup: hung tasks
[ 464.453718] CPU: 0 PID: 12 Comm: watchdog/0 Tainted: G L 4.9.140-tegra #1
[ 464.453861] Hardware name: Jetson-AGX (DT)
[ 464.453941] Call trace:
[ 464.454001] [] dump_backtrace+0x0/0x198
[ 464.454108] [] show_stack+0x24/0x30
[ 464.454208] [] dump_stack+0x98/0xc0
[ 464.454311] [] panic+0x11c/0x298
[ 464.454414] [] watchdog_unpark_threads+0x0/0x98
[ 464.454533] [] __hrtimer_run_queues+0xd8/0x360
[ 464.454646] [] hrtimer_interrupt+0xa8/0x1e0
[ 464.454759] [] arch_timer_handler_phys+0x38/0x58
[ 464.454878] [] handle_percpu_devid_irq+0x90/0x2b0
[ 464.455092] [] generic_handle_irq+0x34/0x50
[ 464.455538] [] __handle_domain_irq+0x68/0xc0
[ 464.455988] [] gic_handle_irq+0x5c/0xb0
[ 464.457917] [] el1_irq+0xe8/0x194
[ 464.462822] [] __iommu_unmap_page+0x44/0x160
[ 464.468430] [] eqos_napi_poll_rx+0x114/0x430
[ 464.474290] [] net_rx_action+0xf4/0x358
[ 464.479623] [] __do_softirq+0x13c/0x3b0
[ 464.484964] [] irq_exit+0xd0/0x118
[ 464.490208] [] __handle_domain_irq+0x6c/0xc0
[ 464.495987] [] gic_handle_irq+0x5c/0xb0
[ 464.501411] [] el1_irq+0xe8/0x194
[ 464.506404] [] _raw_spin_unlock_irq+0x2c/0x58
[ 464.512440] [] finish_task_switch+0x7c/0x1a8
[ 464.518474] [] __schedule+0x274/0x780
[ 464.523550] [] schedule+0x40/0xa8
[ 464.528709] [] smpboot_thread_fn+0x238/0x248
[ 464.534656] [] kthread+0xec/0xf0
[ 464.539212] [] ret_from_fork+0x10/0x30
[ 464.544814] SMP: stopping secondary CPUs
[ 464.548689] Kernel Offset: disabled
[ 464.551983] Memory Limit: none
[ 464.555391] trusty-log panic notifier - trusty version Built: 20:53:35 Oct 27 2020 [ 464.578233] Rebooting in 5 seconds…
\FF\E4\FF\E2Shutdown state requested 1
Rebooting system …

xavier_log2 (128 KB) xavier_log (128 KB)

Could you check if you have such symptoms as these thread?

Hi,

Could you also specify the jetpack version you flashed onto the xavier. And if you used SDKmanager or the Flash script?

Sorry for the delay, been a busy week!
JP 4.4.1 flashed via SDK Manager. I’ll try the newer JP4.5.1

Thanks @WayneWWW , I’ll check that out. Worth trying to disable those interrupts. Can probably just re-flash to Jp4.5 also.