Xavier NX not recognizing certain ACM USB device

I found a solution to my problem:

However, to answer your question, the X-Port is connected to the M300 via the onboard gimbal. The other end of the X-Port connects to a Payload SDK board.

The Payload SDK has two connections to the Xavier NX. The first connection is ethernet ↔ ethernet. The second connection is UART (TX, RX, GND) ↔ UART [J12] (Pins 10, 8 and 9 respectively.)