You have exhausted the lab time provided with your course enrollment

My basic knowledge is poor… So may I have more time to finish my task?

Hi @ejiawei

I have granted you eight more hours. Let me know if you have any issues accessing the course.

Tom

Thank you for your help!
I’ve finished the course. But I wonder why I did access the course but no records. And when I tried to launch it again to check it out but received the limit of my usage. I just spent about 4 hours to finish it! 😭 Maybe my there’s a problem with the Internet connection.
So could you please check the data again ?
I think the certificate is important for me cause it is a part of my evaluation of the course which is related to my graduation.😭
Thank you!!!

Hello,

Unfortunately, I do not have visibility to your issue, I can only add time to your account. I just added another eight hours. If you still have issues, we will need to escalate to the DLI team.

Tom

I really appreciate you!!!
I got the certificate!
You really helped me so much, Tom.😭 Wish you good luck!

1 Like

Happy to hear! Thanks!

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