Audio2Face Installation Error

AI & Data Science Digital Humans (closed) Audio2Face (closed)
1

Hello, when installing Audio2Face on Windows, I am getting this error when I click “install” or near the end of the installation, preventing A2F from installing:

Error occurred during installation of Audio2Face: request to (url) failed, reason: getaddrinfo ENOTFOUND (url)

(The actual urls in the error had to be cut because of the "new users can only put one link in a post) limitation

The launcher logs are attached here:
launcher.log (1.5 MB)

How should I fix this error?

2

Hello and welcome to the forums @totallyalemming

  • It might be worth updating the Launcher to see if this works.

  • Can you also try and see if you can install any other applications from Launcher, e.g. USD Composer?

3

Thanks for the reply. Selecting 'check for updates" did not do anything, so I assume my launcher is currently up-to-date.

Installing another application (Cache) did not work with the same error, and installing USD Composer also gave the same error as before. The launcher logs are here:
launcher.log (3.1 MB)

4

Thanks for trying and sending the log file. We’ve created ticket OM-100886 for this issue