Black spots on eye

Omniverse Connectors Character Creator and iClone
1

I have CC4 Camilla here, in the rendering I get sometimes black spots on eye:
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Here is the next frame, with out it:
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Here is a video about this:

It happens at my local A6000 and also at multi GPU setup.

If some nvidia / reallusion expert could check this out, I would love to send the usd scene as PM.

2

Hello @pekka.varis! I reached out to the Reallusion Team for some assistance.

1 Like
3

hi @pekka.varis can you send us the project to repeat this issue?

4

Yes, I sent a link to you as PM.
You can see it only in rendered dtuff, please use path traced and it´s very short moments as you see from my video…

I hope you can repeat this!

5

Hi Pekka,
I got your project, I hide the hair and cloth,
but the project is still too heavy for my machine to RUN (2080ti, it was too expensive to buy I 30 series card last year)
so I need to hide head skin also, I render from 270 to 750 frame, in PT
but I couldn’t see the black spot

6

But it looks like an old defect related to “shadow terminator fix” and shadow bias
but differs, you mention the black spots only happens at some frames, not always

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image1920Ă—675 115 KB

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Could you help to try
(1) delete eye tearline, and EyeOcclusion mesh, see if problem occurs because of these 2 meshes
(2) try disable shadow terminator fix on CC_Base_Eye Mesh ?

sorry, Pekka this one was too hard for me, I may need some help from the NV experts if the above 2 didn’t help

7
  1. deleted eye tearline, and EyeOcclusion mesh, no help:

Now I test the other way, 2.

8

It is there still, even with shadow terminator fix disabled CC_Base_Eye Mesh.

Maybe Nvidia worker with powerful enough GPU could please take the scene and look at it? Thank you @weienchen you have been so helpful with many mane cases!