Mosaci Issue

recently I am having issue while creating Mosaci its says [quote=“DRUNKENROBOT5000, post:1, topic:282185”]
Mosaic is not supported. This may be due to a firmware related issue.”
[/quote]

i am using same connectors from Honeywell, its not on one PC but multiple of my pc has similar issue recently, i spoke to Nvidia Tech but no resolution yet, please help is someone has similar issue