nvidia-smi returns failed result on Cisco b200-m4

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1

I have b200-m4 server with m6 card installed. However after installing the vib using the Grid quick startup guide, the nvidia-smi returns error. Any information regarding why? I see this Cisco server is certified with grid:

[root@localhost:~] nvidia-smi
NVIDIA-SMI has failed because it couldn’t communicate with the NVIDIA driver. Make sure that the latest NVIDIA driver is installed and running.

[root@localhost:~] esxcli hardware platform get
Platform Information
UUID: ???
Product Name: UCSB-B200-M4
Vendor Name: Cisco Systems Inc
Serial Number: ???
IPMI Supported: true

[root@localhost:/tmp] esxcli hardware pci list | grep -i Nvidia -A 20 -B 20

0000:81:00.0

Address: 0000:81:00.0

Segment: 0x0000

Bus: 0x81

Slot: 0x00

Function: 0x0

VMkernel Name:

Vendor Name: nVidia Corporation

Device Name: <class> 3D controller

Configured Owner: Unknown

Current Owner: VMkernel

Vendor ID: 0x10de

Device ID: 0x13f3

SubVendor ID: 0x10de

SubDevice ID: 0x1143

Device Class: 0x0302

Device Class Name: 3D controller

Programming Interface: 0x00

Revision ID: 0xa1

Interrupt Line: 0x0b

IRQ: 11

Interrupt Vector: 0x35

PCI Pin: 0x00

Spawned Bus: 0x00

Flags: 0x0201

Module ID: -1

Module Name: None

Chassis: 0

[root@localhost:~] esxcli software vib list | grep -i nvidia
NVIDIA-vGPU-VMware_ESXi_6.0_Host_Driver 367.64-1OEM.600.0.0.2494585 NVIDIA VMwareAccepted 2017-01-02
[root@localhost:~]

2

Here is the ESXi version:
[root@localhost:~] esxcli system version get
Product: VMware ESXi
Version: 6.0.0
Build: Releasebuild-2494585
Update: 0
Patch: 0

4

Thanks, I followed it, however getting this error now. I also see this same error from net ssh connection but also from hypervisor’s its own console:

[root@localhost:~] gpumodeswitch --gpumode graphics

NVIDIA GPU Mode Switch Utility Version 1.23.0
Copyright (C) 2015, NVIDIA Corporation. All Rights Reserved.

Update GPU Mode of all adapters to "graphics"?
Press ‘y’ to confirm or ‘n’ to choose adapters or any other key to abort:
y

Updating GPU Mode of all eligible adapters to "graphics"

ERROR: Read card info failed by using character device based.
[root@localhost:~]
[root@localhost:~]
[root@localhost:~]
[root@localhost:~] gpumodeswitch --gpumode graphics

6

i did and it is now in what appears to be in graphics mode. But nvidia-smi still returning the same crap. I am out of here.

8

As an M6 user you should be entitled to support via your licenses. Please do raise a support case with the organisation you bought the licenses and support from e.g. Cisco or NVIDIA as appropriate.
Best wishes,
Rachel