Dear NVIDIA Support Team,
I am writing to request your assistance regarding my NVIDIA Developer account. I am currently working on a research project in the field of biotechnology (specifically protein structure analysis), and I would like to utilize the NVIDIA NIM APIs (e.g., AlphaFold2) for my research.
However, I am experiencing a 403 Forbidden error whenever I attempt to access the API endpoints or generate a valid API key through build.nvidia.com.
I believe my personal organization may not have the “Public API Endpoints” permission enabled. Could you please check my account and manually grant access to these endpoints?
Here are my account details:
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Full Name: xue
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Registered Email: weixue2366@gmail.com
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Organization Type: Individual Researcher
I have already attempted the standard “Get API Key” workflow on the model pages, but the 403 error persists. Any help in resolving this would be greatly appreciated, as this is crucial for my upcoming research project review.
Thank you for your time and assistance.
Best regards,