RTX-A2000 - scrambled screen on boot XID: 31, 62, 122, 123

Graphics / Linux Linux
1

I just got a RTX-A2000, installed it into a HP Elite 800 G4 SFF machine. Was initially able to boot into Windows, but after Windows detected and install the driver, Windows crashed
with scrambled screen. I cannot boot into Windows unless safe mode or I remove the driver. When I boot with the driver installed, the screen will eventually become scrambled/distorted
during the boot process and then the machine will crash and reboot.

Tried on linux. Same issue, below are logs from linux.

[    7.514692] NVRM: loading NVIDIA UNIX x86_64 Kernel Module  515.48.07  Fri May 27 03:26:43 UTC 2022
[    7.551329] nvidia-modeset: Loading NVIDIA Kernel Mode Setting Driver for UNIX platforms  515.48.07  Fri May 27 03:18:00 UTC 2022
[    7.575901] nvidia_uvm: module uses symbols from proprietary module nvidia, inheriting taint.
[    7.579980] nvidia-uvm: Loaded the UVM driver, major device number 236.
[    7.609519] [drm] [nvidia-drm] [GPU ID 0x00000100] Loading driver
[    8.484150] NVRM: GPU at PCI:0000:01:00: GPU-c874667f-6583-066a-be49-ef09b20aa036
[    8.484152] NVRM: Xid (PCI:0000:01:00): 62, pid='<unknown>', name=<unknown>, 0000(0000) 00000000 00000000
[   12.471057] NVRM: Xid (PCI:0000:01:00): 122, pid='<unknown>', name=<unknown>, SPI read failure at address 144! (0x00000065)
[   12.959343] [drm] Initialized nvidia-drm 0.0.0 20160202 for 0000:01:00.0 on minor 0
[   12.982907] udevd[490]: starting version 3.2.11
[   13.000067] udevd[491]: starting eudev-3.2.11
[   13.048378] ACPI: video: Video Device [PEGP] (multi-head: yes  rom: no  post: no)
[   13.048507] input: Video Bus as /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:06/LNXVIDEO:00/input/input5

[   30.134017] NVRM: Xid (PCI:0000:01:00): 123, pid='<unknown>', name=<unknown>, SPI write failure at address 1914752! (0x00000055)
[   30.134155] NVRM: Xid (PCI:0000:01:00): 123, pid='<unknown>', name=<unknown>, SPI write failure at address 1914752! (0x00000055)
[   30.134329] NVRM: Xid (PCI:0000:01:00): 31, pid=1563, name=X, Ch 00000008, intr 00000000. MMU Fault: ENGINE HOST0 HUBCLIENT_ESC faulted @ 0x0_00000000. Fault is of type FAULT_PDE ACCESS_TYPE_VIRT_READ
[   30.671073] NVRM: Xid (PCI:0000:01:00): 123, pid='<unknown>', name=<unknown>, SPI write failure at address 1914752! (0x00000055)

Any ideas on what is going on and how I can get this card to work.

2

Any reason why you’re using the 515.48.07 driver? Looks like 525.60.11 is the current production driver.

Also, an XID 62 isn’t generally a good sign. XID Errors :: GPU Deployment and Management Documentation

3

It is what comes with the dist I was testing with.

Could the errors be due to low power? The machine only has a 240 watt power supply. I thought it could handle the A2000.

4

I’m not sure but I think verifying your PSU can supply the GPU is a good first step.

A 200w PSU seems pretty low.

5

I tried in another machine that has a 1080ti, not sure of PS wattage but should be pretty beefy. Card failed in that machine too. Seems like its broken, ordered a new one and sending old one back for refund.

People online say they are able to run a 1650 LP which is also 75 watts in same machine as me. Hope everything works when I get replacement part.

Thanks for your help Jacon83

6

The A2000 is bus-powered only so it should work in any system. It’s correct to send it back since it’s most likely broken.