I was referred here by NVIDIA Customer Care for a Linux-side assessment before proceeding with a warranty claim.
System:
- Ubuntu, kernel 6.17.0-29-generic
- 2x NVIDIA RTX PRO 6000 Blackwell Workstation Edition
- PCI devices:
0000:02:00.0and0000:04:00.0 0000:02:00.0remains fully operational0000:04:00.0is still visible inlspci, but is not usable through the NVIDIA driver/CUDA
Relevant current state:
0000:02:00.0
Kernel driver in use: nvidia
0000:04:00.0
No "Kernel driver in use" entry
Only /dev/nvidia0 exists; /dev/nvidia1 is missing. Only 0000:02:00.0 appears under /proc/driver/nvidia/gpus/.
The kernel reports:
NVRM: The NVIDIA probe routine was not called for 1 device(s).
Retained kernel logs from the failure event also show repeated low-level errors:
NVRM: GPU0 gpuHandleSanityCheckRegReadError_GH100:
Possible bad register read: addr: 0xb830b0,
regvalue: 0xbadf3200,
error code: Unknown SYS_PRI_ERROR_CODE
This error repeated continuously during the event.
Current PCIe AER counters for both GPUs show:
TOTAL_ERR_COR 0
TOTAL_ERR_NONFATAL 0
TOTAL_ERR_FATAL 0
The affected GPU is therefore still visible on PCIe, but is no longer being operated by the NVIDIA driver, while the second identical GPU remains functional.
Could an NVIDIA moderator/engineer please advise whether the repeated 0xb830b0 / 0xbadf3200 register-read failures together with the loss of NVIDIA driver/CUDA availability are consistent with a hardware failure, and whether this GPU should proceed to warranty/RMA service?