Ubuntu 20.04 is blocked at loading screen after installing Nvidia drivers

[Ereold]

Hello,

I recently (4 weeks ago) bought a laptop with a Nvidia 3060 RTX. However, I haven’t been able to make it work since, using Ubuntu 20.04.

The problem:
As soon as I install the Nvidia drivers (be it 510 or 470) and restart, the computer won’t run past the loading screen. I tried opening a terminal with CTRL + ALT + F2-7, but I can’t type anything.

The only way for it to launch is to go in recovery mode, root terminal, and type prime-select intel (or plainly removing the driver packages). Only then does the GUI launch.

Already tried:
I tried to install / remove / purge / reinstall the drivers a few times each (470 & 510), through the command line, with the .run file, and with Ubuntu Software & Updates > Additional drivers, with no success.

• I also tried switching back and forth to prime-select intel and prime-select nvidia after installing, as I’ve seen a few comments saying it was enough to solve their problem. But no.

• Finally, I tried adding the graphics-driver/ppa and reinstall the drivers afterwards. But you already know how it ended.

• The .run file actually gave another outcome:

  ERROR: Unable to load the 'nvidia-drm' kernel module.
  ERROR: Installation has failed.  Please see the file
         '/var/log/nvidia-installer.log' for details.  You may find            
         suggestions on fixing installation problems in the README available   
         on the Linux driver download page at www.nvidia.com.
  

  By the way, here’s what /var/log/nvidia-installer.log says, if it can be of any help:

  nvidia-installer log file '/var/log/nvidia-installer.log'
  creation time: Thu Feb 17 14:21:48 2022
  installer version: 510.54
  
  PATH: /usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/snap/bin
  
  nvidia-installer command line:
      ./nvidia-installer
  
  Using: nvidia-installer ncurses v6 user interface
  -> Detected 16 CPUs online; setting concurrency level to 16.
  -> Installing NVIDIA driver version 510.54.
  -> There appears to already be a driver installed on your system (version: 510.54).  As part of installing this driver (version: 510.54), the existing driver will be uninstalled.  Are you sure you want to continue? (Answer: Continue installation)
  -> An alternate method of installing the NVIDIA driver was detected. (This is usually a package provided by your distributor.) A driver installed via that method may integrate better with your system than a driver installed by nvidia-installer.
  
  Please review the message provided by the maintainer of this alternate installation method and decide how to proceed:
  
  The NVIDIA driver provided by Ubuntu can be installed by launching the "Software & Updates" application, and by selecting the NVIDIA driver from the "Additional Drivers" tab.
  
  
  (Answer: Continue installation)
  -> Would you like to register the kernel module sources with DKMS? This will allow DKMS to automatically build a new module, if you install a different kernel later. (Answer: Yes)
  -> Install NVIDIA's 32-bit compatibility libraries? (Answer: No)
  -> Uninstalling the previous installation with /usr/bin/nvidia-uninstall.
  Looking for install checker script at ./libglvnd_install_checker/check-libglvnd-install.sh
     executing: '/bin/sh ./libglvnd_install_checker/check-libglvnd-install.sh'...
     Found libglvnd libraries: libGLESv2.so.2 libGLESv1_CM.so.1 libOpenGL.so.0 libEGL.so.1 libGLX.so.0 libGL.so.1
     Found non-libglvnd libraries:
     Missing libraries:
     libglvnd appears to be installed.
  Will not install libglvnd libraries.
  -> Skipping GLVND file: "libOpenGL.so.0"
  -> Skipping GLVND file: "libOpenGL.so"
  -> Skipping GLVND file: "libGLESv1_CM.so.1.2.0"
  -> Skipping GLVND file: "libGLESv1_CM.so.1"
  -> Skipping GLVND file: "libGLESv1_CM.so"
  -> Skipping GLVND file: "libGLESv2.so.2.1.0"
  -> Skipping GLVND file: "libGLESv2.so.2"
  -> Skipping GLVND file: "libGLESv2.so"
  -> Skipping GLVND file: "libGLdispatch.so.0"
  -> Skipping GLVND file: "libGLX.so.0"
  -> Skipping GLVND file: "libGLX.so"
  -> Skipping GLVND file: "libGL.so.1.7.0"
  -> Skipping GLVND file: "libGL.so.1"
  -> Skipping GLVND file: "libGL.so"
  -> Skipping GLVND file: "libEGL.so.1.1.0"
  -> Skipping GLVND file: "libEGL.so.1"
  -> Skipping GLVND file: "libEGL.so"
  Will install libEGL vendor library config file to /usr/share/glvnd/egl_vendor.d
  -> Searching for conflicting files:
  -> done.
  -> Installing 'NVIDIA Accelerated Graphics Driver for Linux-x86_64' (510.54):
     executing: '/usr/sbin/ldconfig'...
     executing: '/usr/bin/systemctl daemon-reload'...
  -> done.
  -> Driver file installation is complete.
  -> Installing DKMS kernel module:
  -> done.
  ERROR: Unable to load the 'nvidia-drm' kernel module.
  ERROR: Installation has failed.  Please see the file '/var/log/nvidia-installer.log' for details.  You may find suggestions on fixing installation problems in the README available on the Linux driver download page at www.nvidia.com.
  

I come here as a last resort after all this.

Here’s the bug report run from recovery mode:
nvidia-bug-report.log.gz (107.0 KB)

Thanks for your help!

[generix]

Please delete /etc/X11/xorg.conf

[Ereold]

Thanks! It’s working. :)

[john_rotimi]

dmesg_file20Feb2022.txt (91.0 KB)
nvidia-bug-report.log.gz (142.5 KB)
Hi @generix
hope you are good there and all
I am not sure if this is related to my issue? my second monitor is not detected and “nvidia-smi” is with error —>> “NVIDIA-SMI has failed because it couldn’t communicate with the NVIDIA driver. Make sure that the latest NVIDIA driver is installed and running.”
please do help as much as possible.