UFM 4.0 GUI hangs in "Initializing ..." state

Infrastructure & Networking Software And Drivers Network Management Products
1

Hello,

I just installed UFM 4.0 on a RHEL5; the UFM is configured to run in monitor mode, and ufmd starts successfully:

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UFM daemon is starting UFM server on master2 at mer apr 2 10:56:05 CEST 2014

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2014-04-02 10:56:06.476 ufm INIT UFM Enterprise Server started

2014-04-02 10:56:06.478 ufm INIT DHCP Daemon id disabled

2014-04-02 10:56:06.479 ufm INIT SNMPTrapNotifier init

2014-04-02 10:56:06.479 ufm INIT UFM server is running in Monitoring mode

2014-04-02 10:56:06.785 ufm INIT Grid Load from DB before discovery started

2014-04-02 10:56:06.786 ufm INIT Grid start load from DB before discovery

2014-04-02 10:56:06.792 ufm INIT Grid complete load from DB before discovery

2014-04-02 10:56:06.792 ufm INIT Grid Load from DB before discovery finished

2014-04-02 10:56:09.612 ufm INIT WS server started

2014-04-02 10:56:09.700 ufm INIT Site default starting discovery

2014-04-02 10:56:09.700 ufm INIT TrapDispatcher init, port 162

2014-04-02 10:56:09.701 ufm INIT OpenSM plug-in Events Dispatcher started on port 8082

2014-04-02 10:56:09.738 ufm INIT Device agent listener started

2014-04-02 10:56:09.738 ufm INIT Statistics server started

2014-04-02 10:56:09.739 ufm INIT Initialization done, UFM server is ready

2014-04-02 10:56:09.739 ufm INIT 2014-04-02 10:56:09.739350:TrapDispatcher started

I can connect to the http port and start the Java GUI: the dashboard opens, but then I see two splash windows saying “Unified Fabric Manager Initializing …” and they never go away. The dashboard is unresponsive and cannot be clicked.

What can I do to debug this problem?

Could this be related to the OpenSM <-> UFM interactions? The OpenSM that comes with UFM is running fine, but it is the backup OpenSM on my fabric, not the active one; I do not see any entries being added to /opt/ufm/log/events.log so it is probably not getting the kind of information that UFM needs?

Thanks,

Riccardo

2

Hi Riccardo,

How big is this cluster you are monitoring?

I am not sure what the problem is but i can tell that the guys in the shop were adding many features and fixes related to scalability and the ability of the GUI with handling large fabrics. Please consider uplifting the UFM to the latest (currently 4.6.1) which will require you to also update your OS to > RHEL6.3.

it could be that your Java client is also causing this. clean your cash; make sure you work with Oracle Java webstart latest revision (other Java provider may not support all functions that UFM is asking for)

3

Hi Riccardo,

Since the UFM is running on monitoring mode it may mean that the host the UFM is installed on is getting any events from the Actual SM.

Might be a good idea to share the output of “ibstat” “sminfo” and “ifconfig” from that host.

4

Hi Yairi,

thanks for your reply!

How big is this cluster you are monitoring?

It’s about 700 nodes, ~4700 IB ports total (including hosts and

switches).

I am not sure what the problem is but i can tell that the guys in the shop

were adding many features and fixes related to scalability and the ability

of the GUI with handling large fabrics. Please consider uplifting the UFM to

the latest (currently 4.6.1) which will require you to also update your OS

to > RHEL6.3.

Unfortunately upgrading to RHEL6.3 just for testing UFM is not an

option. Does the latest UFM also run on Ubuntu?

it could be that your Java client is also causing this. clean your cash;

make sure you work with Oracle Java webstart latest revision (other Java

provider may not support all functions that UFM is asking for)

Shouldn’t I get an error of some kind if the Java code is using

features that the runtime does not support?

Thanks,

Riccardo

5

Hi Riccardo,

Upgrading the OS and UFM is something I recommend you doing anyhow (not just for testing. Should you choose to stay with RHEL5 this might be a problem with future upgrades going forward. Besides, the newer versions of UFM gets only better and better…

As for your Java, not sure whether i can specify any specific error. All kind of Function not supported variations are included. Get your Java from https://www.java.com/en/download/ https://www.java.com/en/download/ - This is the ONLY java i know working for this product.

6

Hi Ricardo,

Did you manage to overcome the issues?