Unable to determine the device handle for GPU

Please provide complete information as applicable to your setup.

• Hardware Platform (Jetson / GPU)


• DeepStream Version


• JetPack Version (valid for Jetson only)


• TensorRT Version


• NVIDIA GPU Driver Version (valid for GPU only)

Nvidia Driver 535

• Issue Type( questions, new requirements, bugs)

We’re getting an error saying : nvidia-smi
Unable to determine the device handle for GPU0000:01:00.0: Unknown Error

XiD 79 errors. Attaching the nvidia-bug-report. Can you help us with what might be wrong?

I understand it might be hardware related but is there anything else we could check?

nvidia-bug-report.log.gz (11.7 MB)

One gpu shut down, the log is flooded with pcie bus errors. Please reboot and check your hw.

Thank you. It worked after reboot. The GPU which was down is back up.

But we didn’t change / reconnect anything on the hardware side. Is there any way we could preempt this or find out what caused it?


Please regularly check dmesg to identify hw issues.

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