Workbench service not reachable

AI & Data Science NVIDIA AI Workbench
1

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{“level”:“info”,“gitServerUrl”:“https://github.com”,“status”:“”,“time”:“2024-07-18T10:52:46+08:00”,“message”:“Detected git server with valid credentials during auto git author configuration.”}
{“level”:“error”,“isWrapped”:false,“isInteractive”:false,“engine”:“json”,“detail”:“detail”,“time”:“2024-07-18T12:48:06+08:00”,“message”:“Workbench service not reachable.”}
{“level”:“error”,“isWrapped”:false,“isInteractive”:false,“engine”:“json”,“detail”:“detail”,“time”:“2024-07-18T12:51:56+08:00”,“message”:“Workbench service not reachable.”}

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image1117×792 22.5 KB

2

Hi - could you please create a support bundle and send it?

Hard to debug without knowing more.

See here.

1 Like
3

sure thx for u help~
ai-workbench-support-bundle.zip (117.5 KB)

4

Thank you for trying Workbench!

Will get back to you soon.

5

Can you please do the following?

  • Open up the WSL distro for Workbench, NVIDIA-Workbench
    • You can do that from windows shell by:
      • wsl -d NVIDIA-Workbench
  • Then list the container images in that WSL shell
    • You can do that with the command:
      • podman images
  • Then copy and past the terminal output here.

Looking to see if you have the traefik container built.

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Welcome to Ubuntu 22.04.4 LTS (GNU/Linux 5.15.153.1-microsoft-standard-WSL2 x86_64)

This message is shown once a day. To disable it please create the
/home/workbench/.hushlogin file.
workbench@ConanYaoSLS:~$ podman images
WARN[0000] “/” is not a shared mount, this could cause issues or missing mounts with rootless containers
REPOSITORY TAG IMAGE ID CREATED SIZE
4302ab6593e9 5 days ago 22.3 GB
docker.io/library/traefik v2.10.7 ee69e8120b64 5 months ago 154 MB
nvcr.io/nvidia/pytorch 23.09-py3 c61ed1549935 10 months ago 22.3 GB
workbench@ConanYaoSLS:~$ traefik
traefik: command not found
workbench@ConanYaoSLS:~$

1 Like
7

Thanks. We will get back to you soon.

1 Like
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@twhitehouse @janeconan
Have you update your driver for your graphic cards. I encountered the same issue as yours. I resolved it by updating the driver. My GPU is RTX 1660Ti