You have exhausted the lab time provided with your course enrollment. If you believe this message is in error, please contact support

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1

Hi guys,

hoping someone can help, I bought the course, Getting Started with Deep Learning

I was 67% complete the course but I got the error message " You have exhausted the lab time provided with your course enrollment. If you believe this message is in error, please contact support."

Is the course not self-paced and owned by you or how can I get the extra time to get to 75% completion? I emailed support twice several weeks ago but have not heard a response yet.

Thanks in advance!!

2

Hello,

I have granted you eight more hours. In the future, you can avoid burning the usage limit by pressing the “Stop” button when you’ve finished with a module. If you need to save your progress, you can download the necessary files from the lab.

Best,
Tom

3

Thank you Tom - just to confirm, is it eight hours from when I will restart my lab?

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4

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5

Yes, eight more hours from the time you restart the lab.