[470.57.02] Nvidia 30-series HDMI audio stops working when switching from 60Hz to 120Hz

Guys, I don’t want to speak too soon, but I’ve installed 525.53 yesterday.

In the release highlights, it says “Fixed an issue where HDMI audio output was not working in some cases, especially with high display refresh rates (120Hz, 100Hz, etc.) using Fixed Rate Link (FRL) transmission mode.”

And in the last 24 hours, my HDMI audio was spotless. No forced low memory clocks, no nothing. Again, I don’t want to speak to soon… ;) How is you guys’ experience with this version? Is is truly fixed for everyone?

For me this started when going from Z390 to Z690 (9th to 12th gen Intel, LGA115x to LGA1700, same 3080, same everything else, only mobo+CPU swapped). I never thought to bump BCLK specifically, I would totally try that to check on Intel side of things, but now apparently it was fixed driver-side ;)

What driver are you on?

Latest driver, 527.37, I have a GTX 1060 connected to my LG C9.
Before I raised bclk hdmi sound went out completely or started to crackle 25+ times a day, sometimes after 20 min of watching a youtube video for ex, sometimes after 5 sec. I then went into windows sound config and clicked on my lg tv and pressed config then test to play a sound and then cancel, that would kick the sound back to life until it went out again, super frustrating, since raising bclk not happened once. The fluctuating bclk is what drew my attention and gave me the idea, it’s still fluctuating, between 99.50∼100.70 now in cpu-z, but won’t go as low as before, I think I saw it at 98 something before. My gigabyte am4 board was like 99.95∼99.99 Mhz.

PS. spread spectrum disabled didn’t seem to make a difference btw.

Ah, you must be on Windows then.

My quote was from the Linux driver’s release highlights (this is a Linux forum after all ;)), so maybe this fix has yet to come to official drivers on Windows side? I skimmed through a few recent Windows release highlights out of curiosity (both “game ready” and “studio” drivers past 525), but haven’t seen it there.

Good thing you found that work-around, hope that helps others until the fix makes its way towards Windows desktops.

Just wanted to chime in here, I’m on Win 11 running a 3080 with the latest drivers (528.02) and have this problem, but seeing the issue was apparently fixed in 516.94 while using Dolby Atmos. This reddit user claims to have found a workaround by purchasing a standalone Denon AVR-X3700H receiver (https://www.reddit.com/r/nvidia/comments/whan6h/the_unfortunate_fix_for_dolby_atmos_audio_drops/), but I’d really rather not have to spend additional $$ just to get this to work. @amrits can you confirm if this is still being worked on by the team? Thank you.

Still having this issue with the latest drivers
-Win 11
-EVGA 3080TI
-Sony Bravia X90J 65"
-Optic fiber HDMI Cable test passed 4k 120Hz
When are we going to be able to use this function? 2 years later and still not fixed.

Latest Nvidia drivers as of 6/28/2023 v545.29
EVGA RTX 3080
LG C2 hdmi port 1 to hdmi on 3080 via 4k 120hz hdmi 2.1 cable
Dolby Atmos JBL soundbar to hdmi port 2 ARC on c2 via hdmi 2.1 cable
When turning off the sound bar video from the pc cuts out and requires a reboot to restore and occurs after getting high pitched screaching/chattering audio until power cycling the sound bar. No amount of clean installed drivers from nvidia or evga have resolved the issue, all other systems are fully up to date and have no problems working with other systems. For as long as the card has been to market its ridiculous this functionality hasn’t been fixed yet.

Nvida Sup’t/Dev Community,

Not Fixed for Windows 10/11.
Nvidia driver 536.67

Issue Summary

  1. Audio stream drops. TV reports audio format is not supported (mid-gameplay).
  2. Audio stream drops. System > Sound Settings reports ‘no audio device connected’ (mid-gameplay).
  3. No audio stream opens when starting Windows. Must play with every conceivable setting to restore sound.
  4. Sound output from HDMI transceiver on Ampere Based cards 30xx series stops outputting audio stream.

Setup Details
Windows 11 → Windows Audio Endpoint > RTX 3090Ti > Sony TV > eARC > WisA SoundSend 5.1 (6-Ch Dolby Atmos)

So what should I try in 2023 to squash these audio bugs with Ampere and Windows?!

P.S. My audio setup works on all streaming apps via eARC and the same sound setup as well as working with 4K Blu-ray players and XBOX Series X works as well… Only thing is this Windows gaming rig sound is SO LONG TERM UNRELIABLE IT HURTS

(Sorry for the Windows post, but this is the comprehensive thread I’ve found relating to this issue)

I hope this helps anyone who hasn’t tried.

I had the exact same issues as a lot of people with my PC (Windows 11) connected to my Sony Bravia TV HDMI port 4
Then my Onkyo Receiver plugged into HDMI port 3 eARC on my TV
VRR is enabled on HDMI port 4 and my computer is running at 120hrz
The issues with audio cutting out randomly on my Windows computer has been resolved by following the steps below
Navigate to Nvidia control panel and select “Change Resolution”
Scroll to the bottom of that screen until you see section 3, “Apply the following settings”
Change the settings to “Use NVIDIA color settings”
Change the Output color depth to highest possible.
In may case I changed it from 8 bpc to 12 bpc
This has complelty solved my audio issues using an amp along with eARC and 120hz motion.
I had the same issue using an RTX 3080 and I even upgraded my GFX card to an RTX 4070Ti with no resolve.
Anyway, hope this helps.

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I have tried your method.

Problem is still there with my set up.

My set up as follow
RTX 3080TI driver 536.67
WINDOWS 11

This solution has (at least temporarily) solved my problem.

Windows 11 PC with RTX 3070 connected to SONY XH90 TV through HDMI 2.1 (HDMI 4) and Soundbar connected to HDMI 3 with eARC.

I was having this issue with my 3090 and my Denon S970h receiver. I fixed it by selecting custom installation when installing new drivers via Geforce Experience and I ticked install the HD Audio driver (v1.4.0.1). I hope this helps you guys