Audio2Face-2D NIM - HTTP status client error (402 Payment Required)

AI & Data Science NVIDIA Blueprints
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1

I am running Audio2Face-2D NIM as per information available at audio2face-2d Model by NVIDIA | NVIDIA NIM

I am getting HTTP status client error (402 Payment Required) error.

"timestamp": "2025-06-07 10:19:06,558", "level": "INFO", "message": "Registered custom profile selectors: [<class 'inference.MaxineProfileSelector'>]"
INFO:nimlib.profiles:Registered custom profile selectors: [<class 'inference.MaxineProfileSelector'>]
"timestamp": "2025-06-07 10:19:06,559", "level": "INFO", "message": "selector used: EnvProfileSelector for manifest <builtins.Manifest object at 0x7f4c8b0eba30>"
INFO:nimlib.profiles:selector used: EnvProfileSelector for manifest <builtins.Manifest object at 0x7f4c8b0eba30>
"timestamp": "2025-06-07 10:19:06,571", "level": "INFO", "message": "Matched profile_id in manifest from env NIM_MODEL_PROFILE to: 9120702ed52cc1341bdd7bb9016624eeeb80accbd7698c4e1a99cbe1af2df847"
INFO:nimlib.profiles:Matched profile_id in manifest from env NIM_MODEL_PROFILE to: 9120702ed52cc1341bdd7bb9016624eeeb80accbd7698c4e1a99cbe1af2df847
"timestamp": "2025-06-07 10:19:06,572", "level": "INFO", "message": "Using the profile selected by the profile selector: 9120702ed52cc1341bdd7bb9016624eeeb80accbd7698c4e1a99cbe1af2df847"
INFO:nimlib.nim_sdk:Using the profile selected by the profile selector: 9120702ed52cc1341bdd7bb9016624eeeb80accbd7698c4e1a99cbe1af2df847
"timestamp": "2025-06-07 10:19:06,572", "level": "INFO", "message": "Downloading manifest profile: 9120702ed52cc1341bdd7bb9016624eeeb80accbd7698c4e1a99cbe1af2df847"
INFO:nimlib.nim_sdk:Downloading manifest profile: 9120702ed52cc1341bdd7bb9016624eeeb80accbd7698c4e1a99cbe1af2df847
2025-06-07T10:19:06.669666Z  INFO nim_hub_ngc::api::tokio::builder: ngc configured with api_loc: api.ngc.nvidia.com auth_loc: authn.nvidia.com scheme: https    
2025-06-07T10:19:13.922041Z  INFO nim_hub_ngc::api::tokio::builder: ngc configured with api_loc: api.ngc.nvidia.com auth_loc: authn.nvidia.com scheme: https    
2025-06-07T10:19:14.820105Z  INFO nim_hub_ngc::api::tokio::builder: ngc configured with api_loc: api.ngc.nvidia.com auth_loc: authn.nvidia.com scheme: https    
2025-06-07T10:19:15.732245Z  INFO nim_hub_ngc::api::tokio::builder: ngc configured with api_loc: api.ngc.nvidia.com auth_loc: authn.nvidia.com scheme: https    
2025-06-07T10:19:16.630549Z  INFO nim_hub_ngc::api::tokio::builder: ngc configured with api_loc: api.ngc.nvidia.com auth_loc: authn.nvidia.com scheme: https    
2025-06-07T10:19:17.524351Z  INFO nim_hub_ngc::api::tokio::builder: ngc configured with api_loc: api.ngc.nvidia.com auth_loc: authn.nvidia.com scheme: https    
2025-06-07T10:19:18.444601Z  INFO nim_hub_ngc::api::tokio::builder: ngc configured with api_loc: api.ngc.nvidia.com auth_loc: authn.nvidia.com scheme: https    
2025-06-07T10:19:19.272882Z  INFO nim_hub_ngc::api::tokio::builder: ngc configured with api_loc: api.ngc.nvidia.com auth_loc: authn.nvidia.com scheme: https    
2025-06-07T10:19:20.206900Z  INFO nim_hub_ngc::api::tokio::builder: ngc configured with api_loc: api.ngc.nvidia.com auth_loc: authn.nvidia.com scheme: https    
2025-06-07T10:19:21.061870Z  INFO nim_hub_ngc::api::tokio::builder: ngc configured with api_loc: api.ngc.nvidia.com auth_loc: authn.nvidia.com scheme: https    
2025-06-07T10:19:22.035408Z  INFO nim_hub_ngc::api::tokio::builder: ngc configured with api_loc: api.ngc.nvidia.com auth_loc: authn.nvidia.com scheme: https    
2025-06-07T10:19:22.910394Z  INFO nim_hub_ngc::api::tokio::builder: ngc configured with api_loc: api.ngc.nvidia.com auth_loc: authn.nvidia.com scheme: https    
2025-06-07T10:19:23.836965Z  INFO nim_hub_ngc::api::tokio::builder: ngc configured with api_loc: api.ngc.nvidia.com auth_loc: authn.nvidia.com scheme: https    
2025-06-07T10:19:24.715855Z  INFO nim_hub_ngc::api::tokio::builder: ngc configured with api_loc: api.ngc.nvidia.com auth_loc: authn.nvidia.com scheme: https    
2025-06-07T10:19:25.614011Z  INFO nim_hub_ngc::api::tokio::builder: ngc configured with api_loc: api.ngc.nvidia.com auth_loc: authn.nvidia.com scheme: https    
2025-06-07T10:19:26.548327Z  INFO nim_hub_ngc::api::tokio::builder: ngc configured with api_loc: api.ngc.nvidia.com auth_loc: authn.nvidia.com scheme: https    
2025-06-07T10:19:27.408371Z  INFO nim_hub_ngc::api::tokio::builder: ngc configured with api_loc: api.ngc.nvidia.com auth_loc: authn.nvidia.com scheme: https    
2025-06-07T10:19:28.264498Z  INFO nim_hub_ngc::api::tokio::builder: ngc configured with api_loc: api.ngc.nvidia.com auth_loc: authn.nvidia.com scheme: https    
2025-06-07T10:19:29.138847Z  INFO nim_hub_ngc::api::tokio::builder: ngc configured with api_loc: api.ngc.nvidia.com auth_loc: authn.nvidia.com scheme: https    
2025-06-07T10:19:30.009317Z  INFO nim_hub_ngc::api::tokio::builder: ngc configured with api_loc: api.ngc.nvidia.com auth_loc: authn.nvidia.com scheme: https    
2025-06-07T10:19:30.906723Z  INFO nim_hub_ngc::api::tokio::builder: ngc configured with api_loc: api.ngc.nvidia.com auth_loc: authn.nvidia.com scheme: https    
2025-06-07T10:19:31.821996Z ERROR nim_sdk::hub::repo: One or more errors fetching files:
2025-06-07T10:19:31.822023Z ERROR nim_sdk::hub::repo: HTTP status client error (402 Payment Required) for url (https://api.ngc.nvidia.com/v2/org/nim/team/nvidia/models/maxine-a2f2d/r15_sm_89/files)
2025-06-07T10:19:31.822059Z ERROR nim_sdk::hub::repo: HTTP status client error (402 Payment Required) for url (https://api.ngc.nvidia.com/v2/org/nim/team/nvidia/models/maxine-a2f2d/r15_sm_89/files)
2025-06-07T10:19:31.822076Z ERROR nim_sdk::hub::repo: HTTP status client error (402 Payment Required) for url (https://api.ngc.nvidia.com/v2/org/nim/team/nvidia/models/maxine-a2f2d/r15_sm_89/files)
2025-06-07T10:19:31.822097Z ERROR nim_sdk::hub::repo: HTTP status client error (402 Payment Required) for url (https://api.ngc.nvidia.com/v2/org/nim/team/nvidia/models/maxine-a2f2d/r15_sm_89/files)
2025-06-07T10:19:31.822112Z ERROR nim_sdk::hub::repo: HTTP status client error (402 Payment Required) for url (https://api.ngc.nvidia.com/v2/org/nim/team/nvidia/models/maxine-a2f2d/r15_sm_89/files)
2025-06-07T10:19:31.822128Z ERROR nim_sdk::hub::repo: HTTP status client error (402 Payment Required) for url (https://api.ngc.nvidia.com/v2/org/nim/team/nvidia/models/maxine-a2f2d/r15_sm_89/files)
2025-06-07T10:19:31.822160Z ERROR nim_sdk::hub::repo: HTTP status client error (402 Payment Required) for url (https://api.ngc.nvidia.com/v2/org/nim/team/nvidia/models/maxine-a2f2d/r15_sm_89/files)
2025-06-07T10:19:31.822187Z ERROR nim_sdk::hub::repo: HTTP status client error (402 Payment Required) for url (https://api.ngc.nvidia.com/v2/org/nim/team/nvidia/models/maxine-a2f2d/r15_sm_89/files)
2025-06-07T10:19:31.822205Z ERROR nim_sdk::hub::repo: HTTP status client error (402 Payment Required) for url (https://api.ngc.nvidia.com/v2/org/nim/team/nvidia/models/maxine-a2f2d/r15_sm_89/files)
2025-06-07T10:19:31.822222Z ERROR nim_sdk::hub::repo: HTTP status client error (402 Payment Required) for url (https://api.ngc.nvidia.com/v2/org/nim/team/nvidia/models/maxine-a2f2d/r15_sm_89/files)
2025-06-07T10:19:31.822236Z ERROR nim_sdk::hub::repo: HTTP status client error (402 Payment Required) for url (https://api.ngc.nvidia.com/v2/org/nim/team/nvidia/models/maxine-a2f2d/r15_sm_89/files)
2025-06-07T10:19:31.822253Z ERROR nim_sdk::hub::repo: HTTP status client error (402 Payment Required) for url (https://api.ngc.nvidia.com/v2/org/nim/team/nvidia/models/maxine-a2f2d/r15_sm_89/files)
2025-06-07T10:19:31.822279Z ERROR nim_sdk::hub::repo: HTTP status client error (402 Payment Required) for url (https://api.ngc.nvidia.com/v2/org/nim/team/nvidia/models/maxine-a2f2d/r15_sm_89/files)
2025-06-07T10:19:31.822295Z ERROR nim_sdk::hub::repo: HTTP status client error (402 Payment Required) for url (https://api.ngc.nvidia.com/v2/org/nim/team/nvidia/models/maxine-a2f2d/r15_sm_89/files)
2025-06-07T10:19:31.822313Z ERROR nim_sdk::hub::repo: HTTP status client error (402 Payment Required) for url (https://api.ngc.nvidia.com/v2/org/nim/team/nvidia/models/maxine-a2f2d/r15_sm_89/files)
2025-06-07T10:19:31.822327Z ERROR nim_sdk::hub::repo: HTTP status client error (402 Payment Required) for url (https://api.ngc.nvidia.com/v2/org/nim/team/nvidia/models/maxine-a2f2d/r15_sm_89/files)
2025-06-07T10:19:31.822339Z ERROR nim_sdk::hub::repo: HTTP status client error (402 Payment Required) for url (https://api.ngc.nvidia.com/v2/org/nim/team/nvidia/models/maxine-a2f2d/r15_sm_89/files)
2025-06-07T10:19:31.822352Z ERROR nim_sdk::hub::repo: HTTP status client error (402 Payment Required) for url (https://api.ngc.nvidia.com/v2/org/nim/team/nvidia/models/maxine-a2f2d/r15_sm_89/files)
2025-06-07T10:19:31.822368Z ERROR nim_sdk::hub::repo: HTTP status client error (402 Payment Required) for url (https://api.ngc.nvidia.com/v2/org/nim/team/nvidia/models/maxine-a2f2d/r15_sm_89/files)
2025-06-07T10:19:31.822382Z ERROR nim_sdk::hub::repo: HTTP status client error (402 Payment Required) for url (https://api.ngc.nvidia.com/v2/org/nim/team/nvidia/models/maxine-a2f2d/r15_sm_89/files)
2025-06-07T10:19:31.822393Z ERROR nim_sdk::hub::repo: HTTP status client error (402 Payment Required) for url (https://api.ngc.nvidia.com/v2/org/nim/team/nvidia/models/maxine-a2f2d/r15_sm_89/files)
"timestamp": "2025-06-07 10:19:31,822", "level": "ERROR", "message": "Error downloading models, ignoring and continuing startup"
Traceback (most recent call last):
  File "/usr/local/lib/python3.10/dist-packages/nimlib/nim_sdk.py", line 304, in download_models
    cache = repo.get_all()  # download model artifacts to cache
Exception: HTTP status client error (402 Payment Required) for url (https://api.ngc.nvidia.com/v2/org/nim/team/nvidia/models/maxine-a2f2d/r15_sm_89/files)

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/local/lib/python3.10/dist-packages/nimlib/nimutils.py", line 46, in download_models
    model_manifest.download_models()
  File "/usr/local/lib/python3.10/dist-packages/nimlib/nim_sdk.py", line 344, in download_models
    raise ManifestDownloadError(f"Error downloading manifest: {err}") from err
nimlib.exceptions.ManifestDownloadError: Error downloading manifest: HTTP status client error (402 Payment Required) for url (https://api.ngc.nvidia.com/v2/org/nim/team/nvidia/models/maxine-a2f2d/r15_sm_89/files)
ERROR:nimlib.nimutils:Error downloading models, ignoring and continuing startup
Traceback (most recent call last):
  File "/usr/local/lib/python3.10/dist-packages/nimlib/nim_sdk.py", line 304, in download_models
    cache = repo.get_all()  # download model artifacts to cache
Exception: HTTP status client error (402 Payment Required) for url (https://api.ngc.nvidia.com/v2/org/nim/team/nvidia/models/maxine-a2f2d/r15_sm_89/files)

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/local/lib/python3.10/dist-packages/nimlib/nimutils.py", line 46, in download_models
    model_manifest.download_models()
  File "/usr/local/lib/python3.10/dist-packages/nimlib/nim_sdk.py", line 344, in download_models
    raise ManifestDownloadError(f"Error downloading manifest: {err}") from err
nimlib.exceptions.ManifestDownloadError: Error downloading manifest: HTTP status client error (402 Payment Required) for url (https://api.ngc.nvidia.com/v2/org/nim/team/nvidia/models/maxine-a2f2d/r15_sm_89/files)
Traceback (most recent call last):
  File "/usr/local/lib/python3.10/dist-packages/nimlib/nim_sdk.py", line 304, in download_models
    cache = repo.get_all()  # download model artifacts to cache
Exception: HTTP status client error (402 Payment Required) for url (https://api.ngc.nvidia.com/v2/org/nim/team/nvidia/models/maxine-a2f2d/r15_sm_89/files)

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/local/bin/start_server", line 8, in <module>
    sys.exit(main())
  File "/usr/local/lib/python3.10/dist-packages/nimlib/start_server.py", line 64, in main
    nimutils.download_models(model_manifest)
  File "/usr/local/lib/python3.10/dist-packages/nimlib/nimutils.py", line 46, in download_models
    model_manifest.download_models()
  File "/usr/local/lib/python3.10/dist-packages/nimlib/nim_sdk.py", line 344, in download_models
    raise ManifestDownloadError(f"Error downloading manifest: {err}") from err
nimlib.exceptions.ManifestDownloadError: Error downloading manifest: HTTP status client error (402 Payment Required) for url (https://api.ngc.nvidia.com/v2/org/nim/team/nvidia/models/maxine-a2f2d/r15_sm_89/files)

How to solve it?

2

Hi @pritam.shete,

Audio2Face-2D NIM requires an NVIDIA AI Enterprise Licence. You can find out more about NVIDIA AI Enterprise here NVIDIA AI Enterprise.

Best,

Sophie

3

@sophwats Thank you for reply.

NVIDIA MolMIM is also released under NVIDIA Interprise. But I am able to download it.

I am facing problem with Audio2Face-2D only.

4

Hi @pritam.shete,

MolMIM is covered by our Developer programs license as well as NVIDIA AI Enterprise - In this case you have access through the Developer program.

Audio2Face-2D is only available through the NVIDIA AI Enterprise licence.

Best,

Sophie

5

Thank you for details.

6

of course.

Sorry you ran into this and that the message is unclear. We are working internally to improve the error message and the webpage to make it clearer what the requirements are for each NIM.

Best,

Sophie