CAN External Loopback Issue on AGX Orin SOM with R35.5 Release

Do you have the devkit to reproduce the same issue?
We’ve verified the loopback test as yours sending data from CAN0 and received at CAN1 working on AGX Orin devkit+R35.5.0.
Could you also share the block diagram of your connection?

It seems you enter in to bus-off state. Is there any chance that CAN-H/CAN-L shorted in your case?
Please refer to the following thread to apply the change and check if it could help.
Jetson AGX orin can0 - #7 by KevinFFF