Can't create an NGC API Key

Much like the closed issue here:

This is the page that causes the issues:

On clicking the submit button, the page stalls with the submit button greyed out. Console shows messages about endpoints erroring:

I’ve tried the following with no success:

  • different browsers (Chrome, Firefox, Edge)
  • different OSs (Ubuntu 20.04, Windows 10)
  • two different NVIDIA accounts

And what finally worked… the submission fails if you enter a URL in the “Organization URL” field. Remove that, and it goes through…

That page needs to be fixed, and report failures properly, given it’s a blocking entrypoint to the entire ecosystem.

p.s. Another bug: organisation names can have spaces, but the form doesn’t allow this.


Thanks for the feedback. I’ll move this post to the NGC team.

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