Hi, I recently purchased an NVIDIA DGX Spark system and I am currently unable to run any LLM workloads locally due to missing NVIDIA AI Enterprise / NIM entitlements on my NGC account. All public toolchains (vLLM, PyTorch, Triton, TensorRT-LLM OSS) fail due to missing support for sm_121a on the Gr…

Update: Final Staff Support answer: DGX Spark does not require NGC hardware activation or serial number registration; If you’re blocked generating an NGC API key, this is a known UI bug, please use the direct link https://org.ngc.nvidia.com/setup/api-keys as a workaround. We only need to genera…

Hi, following up on this request. Please let me know if you need my NGC email or the DGX Spark serial number. Thank you.

The tools you mention are available without any entitlement and support sm_121 and can run on DGX Spark. Please reference our playbooks on how to do so: Spark Playbooks

Thank you for your reply. The issue is not about running OSS tools. The problem is that my NGC account is missing DGX-Spark NIM / AI Enterprise entitlements, so I cannot pull or run any of the variant-dgx-spark NIM containers. In addition: My DGX Spark serial number () shows “on hold or alread…

Any update on this? My DGX Spark still cannot pull the variant-dgx-spark NIM containers.

@martarello.group did you manage to solve this issue? @aniculescu any new info on this? I have to same problem where I’m unable to pull NIM containers and I’m also unable to add my dgx-spark serial number device on my NGC account and get the proper entitlements to be able to access NIM assets. Ope…

DGX Spark – Request AI Enterprise / NIM Entitlement Activation

Accelerated Computing DGX Spark / GB10 User Forum DGX Spark / GB10

martarello.group December 2, 2025, 4:45pm 2

Hi, just following up on this request.
Could someone from the DGX Spark entitlement team
please take a look when possible? Thank you.

1 Like

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DGX Spark – Request AI Enterprise / NIM Entitlement Activation

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