GeForce RTX 4060 Ti hard freeze

Graphics / Linux Linux
1

Been redirected here by support due to using Linux as a daily driver.

After replacing my ancient GTX 770 and with a new RTX 4060 I’ve been having numerous hard lockups.

The system occasional lock-ups when:

  • Hovering over a YouTube video thumbnail.
  • Playing a game while having YouTube running on another monitor.
  • Playing some specific games include play back video content.

I have a save file for Dyson Sphere Program that causes a hard freeze within 5 seconds of loading it, without any user input. Great for testing, terrible for fun. It also means its not a thermal issue because nothing has time to get hot.

I’ve monitored temperatures, CPU, PCI-e and GPU loads. Temperatures are low, loads are low to non-existent when the whole thing locks-up.

I performed a full memtest cycle which found no errors.
I performed a full CPU test which found no errors.

Support recommendations:

  • Minimum 550 watt power supply - My 900 watt power supply far exceeds that.
  • Latest chipset driver - Using latest kernel provided by distro.
  • Latest GPU driver - Using version 535.104.05, but experienced similar issues on 535.98.

I can only conclude that the GPU hardware and/or GPU driver is faulty.

I don’t have any further diagnostic information due to the nature of the problem.

Since I can reproduce this issue very reliably by loading a save file, this system makes for a great test dummy. I also have a second system I can use as rsyslog target. Problem is, I don’t know what information would be useful in solving the problem.

Any advice would be welcome.

nvidia-bug-report.log.gz (321.7 KB)

2

how many displays do you have? does it freeze app only or full screen with cursor, like this?

3

how many displays do you have?

Two identical Dell U2412M displays, both connected via DisplayPort. Desktop resolution is 3840x1200. Note that this information is present in nvidia-bug-report:

[    15.654] (--) NVIDIA(GPU-0): DELL U2412M (DFP-1): connected
[    15.654] (--) NVIDIA(GPU-0): DELL U2412M (DFP-1): Internal DisplayPort
[    15.654] (--) NVIDIA(GPU-0): DELL U2412M (DFP-1): 2670.0 MHz maximum pixel clock
...
[    15.659] (--) NVIDIA(GPU-0): DELL U2412M (DFP-4): connected
[    15.659] (--) NVIDIA(GPU-0): DELL U2412M (DFP-4): Internal DisplayPort
[    15.659] (--) NVIDIA(GPU-0): DELL U2412M (DFP-4): 2670.0 MHz maximum pixel clock
...
[    15.744] (II) NVIDIA(0): Virtual screen size determined to be 3840 x 1200

does it freeze app only or full screen with cursor, like this?

I don’t particular see the relation with the topic you linked. They are speaking of two laptops, one with RTX 4070 over HDMI and another with GTX 1660 Ti over HDMI/USB-C (to HDMI I suppose). I do not use a laptop and it has no IGP. Their freezes are also different (only the display locks up and stuttering until display locks up).

In my case the whole system is frozen. Pressing Num lock at this point does not toggle the keyboard LED meaning interrupts are no longer being processed by the kernel.

There is no mention about fullscreen vs. windowed mode in that topic either. Perhaps you wanted to link a different topic?

Thank you for your reply.