Linux machine not using my GPU [Ryzen 7 3750H + GTX 1650]

Hey all, I’m having some issues regarding my laptop with nvidia graphics using the Pop OS distro. Basically the GPU is not being used at all and I can’t figure out why. It renders me unable to use an external monitor since my HDMI port is linked to the dedicated GPU. Here-s the output of the nvidia-smi command:

Tue Oct 1 01:03:53 2019
±----------------------------------------------------------------------------+
| NVIDIA-SMI 435.21 Driver Version: 435.21 CUDA Version: 10.1 |
|-------------------------------±---------------------±---------------------+
| GPU Name Persistence-M| Bus-Id Disp.A | Volatile Uncorr. ECC |
| Fan Temp Perf Pwr:Usage/Cap| Memory-Usage | GPU-Util Compute M. |
|===============================+======================+======================|
| 0 GeForce GTX 1650 Off | 00000000:01:00.0 Off | N/A |
| N/A 43C P8 2W / N/A | 10MiB / 3911MiB | 0% Default |
±------------------------------±---------------------±---------------------+

±----------------------------------------------------------------------------+
| Processes: GPU Memory |
| GPU PID Type Process name Usage |
|=============================================================================|
| No running processes found |
±----------------------------------------------------------------------------+

Here are my system specs (I apologize for the long read, it’s the only way I could get the full system specs):

pop-os                      
    description: Notebook
    product: TUF Gaming FX505DT_FX505DT
    vendor: ASUSTeK COMPUTER INC.
    version: 1.0
    serial: K5NRCV04047221H
    width: 64 bits
    capabilities: smbios-3.2 dmi-3.2 smp vsyscall32
    configuration: boot=normal chassis=notebook family=TUF Gaming uuid=9D8544DF-D2E1-49F0-A2E6-9AF633610C28
  *-core
       description: Motherboard
       product: FX505DT
       vendor: ASUSTeK COMPUTER INC.
       physical id: 0
       version: 1.0
       serial: N0CV1920MB0021323
       slot: Default string
     *-firmware
          description: BIOS
          vendor: American Megatrends Inc.
          physical id: 0
          version: FX505DT.305
          date: 05/06/2019
          size: 64KiB
          capacity: 15MiB
          capabilities: pci upgrade shadowing cdboot bootselect socketedrom edd int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int9keyboard int14serial int17printer acpi usb biosbootspecification uefi
     *-memory
          description: System Memory
          physical id: a
          slot: System board or motherboard
          size: 16GiB
        *-bank:0
             description: SODIMM DDR4 Synchronous Unbuffered (Unregistered) 2667 MHz (0.4 ns)
             product: M471A1K43DB1-CTD
             vendor: Samsung
             physical id: 0
             serial: 31D89AAC
             slot: DIMM 0
             size: 8GiB
             width: 64 bits
             clock: 2667MHz (0.4ns)
        *-bank:1
             description: SODIMM DDR4 Synchronous Unbuffered (Unregistered) 2667 MHz (0.4 ns)
             product: KHX2666C15S4/8G
             vendor: Kingston
             physical id: 1
             serial: 69987B6E
             slot: DIMM 0
             size: 8GiB
             width: 64 bits
             clock: 2667MHz (0.4ns)
     *-cache:0
          description: L1 cache
          physical id: c
          slot: L1 - Cache
          size: 384KiB
          capacity: 384KiB
          clock: 1GHz (1.0ns)
          capabilities: pipeline-burst internal write-back unified
          configuration: level=1
     *-cache:1
          description: L2 cache
          physical id: d
          slot: L2 - Cache
          size: 2MiB
          capacity: 2MiB
          clock: 1GHz (1.0ns)
          capabilities: pipeline-burst internal write-back unified
          configuration: level=2
     *-cache:2
          description: L3 cache
          physical id: e
          slot: L3 - Cache
          size: 4MiB
          capacity: 4MiB
          clock: 1GHz (1.0ns)
          capabilities: pipeline-burst internal write-back unified
          configuration: level=3
     *-cpu
          description: CPU
          product: AMD Ryzen 7 3750H with Radeon Vega Mobile Gfx
          vendor: Advanced Micro Devices [AMD]
          physical id: f
          bus info: cpu@0
          version: AMD Ryzen 7 3750H with Radeon Vega Mobile Gfx
          serial: Unknown
          slot: FP5
          size: 1197MHz
          capacity: 4GHz
          width: 64 bits
          clock: 100MHz
          capabilities: x86-64 fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ht syscall nx mmxext fxsr_opt pdpe1gb rdtscp constant_tsc rep_good nopl nonstop_tsc cpuid extd_apicid aperfmperf pni pclmulqdq monitor ssse3 fma cx16 sse4_1 sse4_2 movbe popcnt aes xsave avx f16c rdrand lahf_lm cmp_legacy svm extapic cr8_legacy abm sse4a misalignsse 3dnowprefetch osvw skinit wdt tce topoext perfctr_core perfctr_nb bpext perfctr_llc mwaitx cpb hw_pstate sme ssbd sev ibpb vmmcall fsgsbase bmi1 avx2 smep bmi2 rdseed adx smap clflushopt sha_ni xsaveopt xsavec xgetbv1 xsaves clzero irperf xsaveerptr arat npt lbrv svm_lock nrip_save tsc_scale vmcb_clean flushbyasid decodeassists pausefilter pfthreshold avic v_vmsave_vmload vgif overflow_recov succor smca cpufreq
          configuration: cores=4 enabledcores=4 threads=8
     *-pci:0
          description: Host bridge
          product: Advanced Micro Devices, Inc. [AMD]
          vendor: Advanced Micro Devices, Inc. [AMD]
          physical id: 100
          bus info: pci@0000:00:00.0
          version: 00
          width: 32 bits
          clock: 33MHz
        *-generic UNCLAIMED
             description: IOMMU
             product: Advanced Micro Devices, Inc. [AMD]
             vendor: Advanced Micro Devices, Inc. [AMD]
             physical id: 0.2
             bus info: pci@0000:00:00.2
             version: 00
             width: 32 bits
             clock: 33MHz
             capabilities: msi ht bus_master cap_list
             configuration: latency=0
        *-pci:0
             description: PCI bridge
             product: Advanced Micro Devices, Inc. [AMD]
             vendor: Advanced Micro Devices, Inc. [AMD]
             physical id: 1.1
             bus info: pci@0000:00:01.1
             version: 00
             width: 32 bits
             clock: 33MHz
             capabilities: pci pm pciexpress msi ht normal_decode bus_master cap_list
             configuration: driver=pcieport
             resources: irq:26 ioport:f000(size=4096) memory:f6000000-f70fffff ioport:c0000000(size=301989888)
           *-display
                description: VGA compatible controller
                product: NVIDIA Corporation
                vendor: NVIDIA Corporation
                physical id: 0
                bus info: pci@0000:01:00.0
                version: a1
                width: 64 bits
                clock: 33MHz
                capabilities: pm msi pciexpress vga_controller bus_master cap_list rom
                configuration: driver=nvidia latency=0
                resources: irq:58 memory:f6000000-f6ffffff memory:c0000000-cfffffff memory:d0000000-d1ffffff ioport:f000(size=128) memory:f7000000-f707ffff
           *-multimedia
                description: Audio device
                product: NVIDIA Corporation
                vendor: NVIDIA Corporation
                physical id: 0.1
                bus info: pci@0000:01:00.1
                version: a1
                width: 32 bits
                clock: 33MHz
                capabilities: pm msi pciexpress bus_master cap_list
                configuration: driver=snd_hda_intel latency=0
                resources: irq:69 memory:f7080000-f7083fff
        *-pci:1
             description: PCI bridge
             product: Advanced Micro Devices, Inc. [AMD]
             vendor: Advanced Micro Devices, Inc. [AMD]
             physical id: 1.2
             bus info: pci@0000:00:01.2
             version: 00
             width: 32 bits
             clock: 33MHz
             capabilities: pci pm pciexpress msi ht normal_decode bus_master cap_list
             configuration: driver=pcieport
             resources: irq:27 ioport:e000(size=4096) memory:f7900000-f79fffff
           *-network
                description: Ethernet interface
                product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
                vendor: Realtek Semiconductor Co., Ltd.
                physical id: 0
                bus info: pci@0000:02:00.0
                logical name: enp2s0
                version: 15
                serial: 04:d4:c4:74:62:85
                size: 10Mbit/s
                capacity: 1Gbit/s
                width: 64 bits
                clock: 33MHz
                capabilities: pm msi pciexpress msix bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
                configuration: autonegotiation=on broadcast=yes driver=r8169 duplex=half firmware=rtl8168h-2_0.0.2 02/26/15 latency=0 link=no multicast=yes port=MII speed=10Mbit/s
                resources: irq:50 ioport:e000(size=256) memory:f7904000-f7904fff memory:f7900000-f7903fff
        *-pci:2
             description: PCI bridge
             product: Advanced Micro Devices, Inc. [AMD]
             vendor: Advanced Micro Devices, Inc. [AMD]
             physical id: 1.3
             bus info: pci@0000:00:01.3
             version: 00
             width: 32 bits
             clock: 33MHz
             capabilities: pci pm pciexpress msi ht normal_decode bus_master cap_list
             configuration: driver=pcieport
             resources: irq:28 memory:f7800000-f78fffff
           *-storage
                description: Non-Volatile memory controller
                product: Intel Corporation
                vendor: Intel Corporation
                physical id: 0
                bus info: pci@0000:03:00.0
                version: 03
                width: 64 bits
                clock: 33MHz
                capabilities: storage pm msi pciexpress msix nvm_express bus_master cap_list
                configuration: driver=nvme latency=0
                resources: irq:51 memory:f7800000-f7803fff
        *-pci:3
             description: PCI bridge
             product: Advanced Micro Devices, Inc. [AMD]
             vendor: Advanced Micro Devices, Inc. [AMD]
             physical id: 1.7
             bus info: pci@0000:00:01.7
             version: 00
             width: 32 bits
             clock: 33MHz
             capabilities: pci pm pciexpress msi ht normal_decode bus_master cap_list
             configuration: driver=pcieport
             resources: irq:29 ioport:d000(size=4096) memory:f7700000-f77fffff
           *-network
                description: Wireless interface
                product: RTL8822BE 802.11a/b/g/n/ac WiFi adapter
                vendor: Realtek Semiconductor Co., Ltd.
                physical id: 0
                bus info: pci@0000:04:00.0
                logical name: wlp4s0
                version: 00
                serial: dc:f5:05:c7:d2:15
                width: 64 bits
                clock: 33MHz
                capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
                configuration: broadcast=yes driver=rtw_pci driverversion=5.0.0-21-generic firmware=N/A ip=192.168.0.8 latency=0 link=yes multicast=yes wireless=IEEE 802.11
                resources: irq:68 ioport:d000(size=256) memory:f7700000-f770ffff
        *-pci:4
             description: PCI bridge
             product: Advanced Micro Devices, Inc. [AMD]
             vendor: Advanced Micro Devices, Inc. [AMD]
             physical id: 8.1
             bus info: pci@0000:00:08.1
             version: 00
             width: 32 bits
             clock: 33MHz
             capabilities: pci pm pciexpress msi normal_decode bus_master cap_list
             configuration: driver=pcieport
             resources: irq:30 ioport:c000(size=4096) memory:f7200000-f75fffff ioport:e0000000(size=270532608)
           *-display
                description: VGA compatible controller
                product: Picasso
                vendor: Advanced Micro Devices, Inc. [AMD/ATI]
                physical id: 0
                bus info: pci@0000:05:00.0
                version: c1
                width: 64 bits
                clock: 33MHz
                capabilities: pm pciexpress msi msix vga_controller bus_master cap_list
                configuration: driver=amdgpu latency=0
                resources: irq:67 memory:e0000000-efffffff memory:f0000000-f01fffff ioport:c000(size=256) memory:f7500000-f757ffff
           *-generic UNCLAIMED
                description: Encryption controller
                product: Advanced Micro Devices, Inc. [AMD]
                vendor: Advanced Micro Devices, Inc. [AMD]
                physical id: 0.2
                bus info: pci@0000:05:00.2
                version: 00
                width: 32 bits
                clock: 33MHz
                capabilities: pm pciexpress msi msix cap_list
                configuration: latency=0
                resources: memory:f7400000-f74fffff memory:f7588000-f7589fff
           *-usb:0
                description: USB controller
                product: Advanced Micro Devices, Inc. [AMD]
                vendor: Advanced Micro Devices, Inc. [AMD]
                physical id: 0.3
                bus info: pci@0000:05:00.3
                version: 00
                width: 64 bits
                clock: 33MHz
                capabilities: pm pciexpress msi msix xhci bus_master cap_list
                configuration: driver=xhci_hcd latency=0
                resources: irq:32 memory:f7300000-f73fffff
              *-usbhost:0
                   product: xHCI Host Controller
                   vendor: Linux 5.0.0-21-generic xhci-hcd
                   physical id: 0
                   bus info: usb@1
                   logical name: usb1
                   version: 5.00
                   capabilities: usb-2.00
                   configuration: driver=hub slots=4 speed=480Mbit/s
                 *-usb:0
                      description: Keyboard
                      product: Alienware Advanced Gaming Keyboard AW568
                      vendor: DELL
                      physical id: 2
                      bus info: usb@1:2
                      version: 10.20
                      serial: 000000000000
                      capabilities: usb-2.00
                      configuration: driver=usbhid maxpower=500mA speed=12Mbit/s
                 *-usb:1
                      description: Bluetooth wireless interface
                      product: Bluetooth Radio
                      vendor: Realtek
                      physical id: 4
                      bus info: usb@1:4
                      version: 1.10
                      serial: 00e04c000001
                      capabilities: bluetooth usb-1.10
                      configuration: driver=btusb maxpower=500mA speed=12Mbit/s
              *-usbhost:1
                   product: xHCI Host Controller
                   vendor: Linux 5.0.0-21-generic xhci-hcd
                   physical id: 1
                   bus info: usb@2
                   logical name: usb2
                   version: 5.00
                   capabilities: usb-3.10
                   configuration: driver=hub slots=4 speed=10000Mbit/s
           *-usb:1
                description: USB controller
                product: Advanced Micro Devices, Inc. [AMD]
                vendor: Advanced Micro Devices, Inc. [AMD]
                physical id: 0.4
                bus info: pci@0000:05:00.4
                version: 00
                width: 64 bits
                clock: 33MHz
                capabilities: pm pciexpress msi msix xhci bus_master cap_list
                configuration: driver=xhci_hcd latency=0
                resources: irq:24 memory:f7200000-f72fffff
              *-usbhost:0
                   product: xHCI Host Controller
                   vendor: Linux 5.0.0-21-generic xhci-hcd
                   physical id: 0
                   bus info: usb@3
                   logical name: usb3
                   version: 5.00
                   capabilities: usb-2.00
                   configuration: driver=hub slots=2 speed=480Mbit/s
                 *-usb:0
                      description: Video
                      product: USB2.0 HD UVC WebCam
                      vendor: Azurewave
                      physical id: 1
                      bus info: usb@3:1
                      version: 19.02
                      serial: 0x0001
                      capabilities: usb-2.01
                      configuration: driver=uvcvideo maxpower=500mA speed=480Mbit/s
                 *-usb:1
                      description: Mouse
                      product: ROG SICA
                      vendor: ASUS
                      physical id: 2
                      bus info: usb@3:2
                      version: 34.01
                      capabilities: usb-2.00
                      configuration: driver=usbhid maxpower=100mA speed=12Mbit/s
              *-usbhost:1
                   product: xHCI Host Controller
                   vendor: Linux 5.0.0-21-generic xhci-hcd
                   physical id: 1
                   bus info: usb@4
                   logical name: usb4
                   version: 5.00
                   capabilities: usb-3.10
                   configuration: driver=hub slots=1 speed=10000Mbit/s
           *-multimedia
                description: Audio device
                product: Advanced Micro Devices, Inc. [AMD]
                vendor: Advanced Micro Devices, Inc. [AMD]
                physical id: 0.6
                bus info: pci@0000:05:00.6
                version: 00
                width: 32 bits
                clock: 33MHz
                capabilities: pm pciexpress msi bus_master cap_list
                configuration: driver=snd_hda_intel latency=0
                resources: irq:70 memory:f7580000-f7587fff
        *-pci:5
             description: PCI bridge
             product: Advanced Micro Devices, Inc. [AMD]
             vendor: Advanced Micro Devices, Inc. [AMD]
             physical id: 8.2
             bus info: pci@0000:00:08.2
             version: 00
             width: 32 bits
             clock: 33MHz
             capabilities: pci pm pciexpress msi normal_decode bus_master cap_list
             configuration: driver=pcieport
             resources: irq:31 memory:f7600000-f76fffff
           *-storage
                description: SATA controller
                product: FCH SATA Controller [AHCI mode]
                vendor: Advanced Micro Devices, Inc. [AMD]
                physical id: 0
                bus info: pci@0000:06:00.0
                version: 61
                width: 32 bits
                clock: 33MHz
                capabilities: storage pm pciexpress msi ahci_1.0 bus_master cap_list
                configuration: driver=ahci latency=0
                resources: irq:54 memory:f7600000-f76007ff
        *-serial
             description: SMBus
             product: FCH SMBus Controller
             vendor: Advanced Micro Devices, Inc. [AMD]
             physical id: 14
             bus info: pci@0000:00:14.0
             version: 61
             width: 32 bits
             clock: 66MHz
             configuration: driver=piix4_smbus latency=0
             resources: irq:0
        *-isa
             description: ISA bridge
             product: FCH LPC Bridge
             vendor: Advanced Micro Devices, Inc. [AMD]
             physical id: 14.3
             bus info: pci@0000:00:14.3
             version: 51
             width: 32 bits
             clock: 66MHz
             capabilities: isa bus_master
             configuration: latency=0
     *-pci:1
          description: Host bridge
          product: Family 17h (Models 00h-0fh) PCIe Dummy Host Bridge
          vendor: Advanced Micro Devices, Inc. [AMD]
          physical id: 101
          bus info: pci@0000:00:01.0
          version: 00
          width: 32 bits
          clock: 33MHz
     *-pci:2
          description: Host bridge
          product: Family 17h (Models 00h-0fh) PCIe Dummy Host Bridge
          vendor: Advanced Micro Devices, Inc. [AMD]
          physical id: 102
          bus info: pci@0000:00:08.0
          version: 00
          width: 32 bits
          clock: 33MHz
     *-pci:3
          description: Host bridge
          product: Advanced Micro Devices, Inc. [AMD]
          vendor: Advanced Micro Devices, Inc. [AMD]
          physical id: 103
          bus info: pci@0000:00:18.0
          version: 00
          width: 32 bits
          clock: 33MHz
     *-pci:4
          description: Host bridge
          product: Advanced Micro Devices, Inc. [AMD]
          vendor: Advanced Micro Devices, Inc. [AMD]
          physical id: 104
          bus info: pci@0000:00:18.1
          version: 00
          width: 32 bits
          clock: 33MHz
     *-pci:5
          description: Host bridge
          product: Advanced Micro Devices, Inc. [AMD]
          vendor: Advanced Micro Devices, Inc. [AMD]
          physical id: 105
          bus info: pci@0000:00:18.2
          version: 00
          width: 32 bits
          clock: 33MHz
     *-pci:6
          description: Host bridge
          product: Advanced Micro Devices, Inc. [AMD]
          vendor: Advanced Micro Devices, Inc. [AMD]
          physical id: 106
          bus info: pci@0000:00:18.3
          version: 00
          width: 32 bits
          clock: 33MHz
          configuration: driver=k10temp
          resources: irq:0
     *-pci:7
          description: Host bridge
          product: Advanced Micro Devices, Inc. [AMD]
          vendor: Advanced Micro Devices, Inc. [AMD]
          physical id: 107
          bus info: pci@0000:00:18.4
          version: 00
          width: 32 bits
          clock: 33MHz
     *-pci:8
          description: Host bridge
          product: Advanced Micro Devices, Inc. [AMD]
          vendor: Advanced Micro Devices, Inc. [AMD]
          physical id: 108
          bus info: pci@0000:00:18.5
          version: 00
          width: 32 bits
          clock: 33MHz
     *-pci:9
          description: Host bridge
          product: Advanced Micro Devices, Inc. [AMD]
          vendor: Advanced Micro Devices, Inc. [AMD]
          physical id: 109
          bus info: pci@0000:00:18.6
          version: 00
          width: 32 bits
          clock: 33MHz
     *-pci:10
          description: Host bridge
          product: Advanced Micro Devices, Inc. [AMD]
          vendor: Advanced Micro Devices, Inc. [AMD]
          physical id: 10a
          bus info: pci@0000:00:18.7
          version: 00
          width: 32 bits
          clock: 33MHz
     *-scsi
          physical id: 1
          logical name: scsi1
          capabilities: emulated
        *-disk
             description: ATA Disk
             product: ST1000LM024 HN-M
             vendor: Seagate
             physical id: 0.0.0
             bus info: scsi@1:0.0.0
             logical name: /dev/sda
             version: 0001
             serial: S314J90F367534
             size: 931GiB (1TB)
             capabilities: partitioned partitioned:dos
             configuration: ansiversion=5 logicalsectorsize=512 sectorsize=512 signature=dba84404
           *-volume:0
                description: Windows NTFS volume
                physical id: 1
                bus info: scsi@1:0.0.0,1
                logical name: /dev/sda1
                version: 3.1
                serial: 9c6c4fea-9d03-be4c-923e-0d89d95e515f
                size: 830GiB
                capacity: 830GiB
                capabilities: primary ntfs initialized
                configuration: clustersize=4096 created=2018-05-14 11:17:23 filesystem=ntfs state=clean
           *-volume:1
                description: Windows NTFS volume
                physical id: 2
                bus info: scsi@1:0.0.0,2
                logical name: /dev/sda2
                version: 3.1
                serial: 64e8-1d38
                size: 452MiB
                capacity: 472MiB
                capabilities: primary ntfs initialized
                configuration: clustersize=4096 created=2018-05-22 04:33:13 filesystem=ntfs modified_by_chkdsk=true mounted_on_nt4=true resize_log_file=true state=dirty upgrade_on_mount=true
           *-volume:2
                description: EXT4 volume
                vendor: Linux
                physical id: 3
                bus info: scsi@1:0.0.0,3
                logical name: /dev/sda3
                version: 1.0
                serial: 351d11a6-ff0b-4bce-aac3-74a9f52521fc
                size: 100GiB
                capacity: 100GiB
                capabilities: primary journaled extended_attributes large_files huge_files dir_nlink 64bit extents ext4 ext2 initialized
                configuration: created=2019-09-30 23:33:47 filesystem=ext4 lastmountpoint=/ modified=2019-10-01 00:35:34 mounted=2019-10-01 00:35:39 state=clean

Any idea on what could be happening and how could I fix it? Thanks in advance!

Please run nvidia-bug-report.sh as root and attach the resulting .gz file to your post. Hovering the mouse over an existing post of yours will reveal a paperclip icon.
https://devtalk.nvidia.com/default/topic/1043347/announcements/attaching-files-to-forum-topics-posts/

Hey generix. Here it is:
nvidia-bug-report.log.gz (1.17 MB)

Unfortunately, you have the “wrong” amd vega gpu version. There are two versions of it, one with 2GB VRAM which works fine and one 128MB VRAM which doesn’t work due to some unknown bug probably in the amdgpu driver:
https://bugs.freedesktop.org/show_bug.cgi?id=111228
The symptom is that no errors get reported, yet the screen just stays black when the nvidia gpu is used as primary. It comes alive by suspend/resume twice or starting a second X session.
You can try if something has changed recently, the setup procedure would be:
Please make sure nvidia-prime is installed

sudo apt install nvidia-prime

and switch to nvidia profile

sudo prime-select nvidia
  • remove stray blacklist files (sudo rm /lib/modprobe.d/blacklist-nvidia.conf /etc/modprobe.d/blacklist-nvidia.conf)

  • modify /usr/share/X11/xorg.conf.d/10-amdgpu.conf
    replacing only

Driver "amdgpu"

with

Driver "modesetting"
  • modify /usr/share/X11/xorg.conf.d/10-nvidia.conf
    adding
Option "PrimaryGPU" "Yes"

inside the OutputClass Section
and reboot.

A second option would be to use render offload, though i don’t know if this work with amd (probably nobody tried before): http://download.nvidia.com/XFree86/Linux-x86_64/435.17/README/primerenderoffload.html
This doesn’t make the external connector available, though.

I’ve revisited the threads of working/non-working hardware and basically, all are the same model. Is there a bios option to configure the amount of vram that gets assigned to the amd vega gpu?

Hey generix,

Unfortunately my BIOS doesn’t seem to have an option to do that. On another note, is it safe to install nvidia-prime? In the past whenever I installed nvidia prime and the rebooted my sceen would go black at the login screen, and since I don’t seem to have the recovery option for Pop OS I ended up having to do a clean re install of the whole system.

Edit:
I also don’t have the /lib/modprobe.d/blacklist-nvidia.conf file in my system. I get the “no such file or directory.”

When you hold shift on boot, you should get to the grub menu where a recovery mode should be accessible. Or use ctrl+alt+f4 to switch to a VT.

Hey generix, unfortunately your solution did not work. I changed the lines you mentioned on the .conf files and installed nvidia prime but now I get a black screen. It boots (I think) but the screen just stays black.

UPDATE:

Hey generix, your solution did ended up fixing my issue. While my laptop screen was black I plugged in an external monitor and I finally got video feed on it. Next all I had to do was go to displays and enable the laptop screen (was off by default) and it now works both on laptop and on external monitor. Thank you very much for your help, generix.

Now that’s an important find. Does it stay enabled after a reboot with and without the external monitor connected?

Hey generix. Yes, it still works. I’m currently working on my laptop without a monitor.