I am trying to participate in the NVIDIA LLamaIndex Contest but I am not able to get additional credits on my account. Is there a way to fix this.

Hello @TomNVIDIA , I saw that I had 0 API credits despite not having used any yet after signing up. I also do not see any “Request More” button. May I please receive some assistance on this? Thank you.

Hi @pkpaing , It is possible that the display of credits is not working properly. Please try and use the API endpoint to see if it’s working. Let us know how it goes for you. Thanks, Tom

Hi Tom, I cannot see the “Request More” option in my account and I don’t have more credits. What can I do? Thanks

Hi @claudia.garmendia If you signed up to use the API catalog with a personal email address, you will be asked to provide a business email to activate a free 90-day NVIDIA AI Enterprise license and unlock additional 4000 credits.

Hello! I’m using an enterprise e-mail ( ejberrio@celsia.com ) but I’m not able to request more credits. At the begining I only got 1000 credits to use NIM. Is there any posibility to get +4000 credits to my accout. We want to test some NIMs to chech if we can justify using our own GPU infrastructure …

Hi @ejberrio , To obtain more, click on your profile from within the API catalog → ‘Request More’.

Hi @TomNVIDIA I already signup and didn’t get any credits. Already request more but its still same. When I try hit some api get response : {“status”:402,“title”:“Payment Required”,“detail”:“Account ‘’: Cloud credits expired - Please contact NVIDIA representatives”}

Hi @gilas.amalanda , Unfortunately I don’t have access to your account. I have forwarded your issue to the NIM team for investigation. Tom

Hey! The credits might’ve taken some time to appear - were you able to receive the credits? If not, I can follow up with the NIM team!

Hi @calexiuk , My account (josephkuruvillamathew) was having around 4900 credit points till last week, and the 90 day period was not over yet, but now I can see 0 credit to my account. I was trying something, and suddenly its shows 0 credits and not able to proceed. I was working through Nvidia AI…

NIM API Credits

AI & Data Science NVIDIA NIM Access/Accounts

sophwats April 16, 2025, 3:10pm 25

Please see the NVIDIA NIM FAQ for the latest information in NIM Pricing and usage.

Topic		Replies	Views
0 Credits Error Access/Accounts nim	3	691	September 24, 2024
No NIM API Credits Access/Accounts nim	3	1608	February 21, 2025
API Credit balance Models nim	5	1922	January 7, 2025
Cannot find "request more" option for NIM API Credits Access/Accounts nim	4	835	January 7, 2025
Need more credits for NIM cloud API Access/Accounts nim	2	1735	April 16, 2025
API credits for build.nvidia.com Access/Accounts api , nim	1	4081	September 16, 2024
NIM API credit Access/Accounts nim	1	873	September 20, 2024
NIM pricing Access/Accounts	4	22062	April 16, 2025
Audio to face Credit Access/Accounts api	4	311	March 4, 2025
NVIDIA NIM API / openai.API: Error code: 402,Cloud credits expired - Please contact NVIDIA representatives Models nim , llama-31-405b-instruct , llama	7	874	January 5, 2025

NIM API Credits

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