Nvidia-smi gives "NVIDIA-SMI has failed because it couldn't communicate with the NVIDIA driver."

Graphics / Linux Linux
1

Nvidia driver is not working.
I’m on Ubuntu 22.04, kernel: 6.5.0-25-generic
Processor: AMD Ryzen 9 7950X 16-Core Processor
Video card: RTX 4090

nvidia-smi

NVIDIA-SMI has failed because it couldn't communicate with the NVIDIA driver. Make sure that the latest NVIDIA driver is installed and running.

dkms status

nvidia/535.161.07, 6.5.0-25-generic, x86_64: installed

dpkg -l |grep nvidia

ii  libnvidia-cfg1-535:amd64                   535.161.07-0ubuntu1                     amd64        NVIDIA binary OpenGL/GLX configuration library
ii  libnvidia-common-535                       535.161.07-0ubuntu1                     all          Shared files used by the NVIDIA libraries
ii  libnvidia-compute-535:amd64                535.161.07-0ubuntu1                     amd64        NVIDIA libcompute package
ii  libnvidia-compute-535:i386                 535.161.07-0ubuntu1                     i386         NVIDIA libcompute package
ii  libnvidia-decode-535:amd64                 535.161.07-0ubuntu1                     amd64        NVIDIA Video Decoding runtime libraries
ii  libnvidia-decode-535:i386                  535.161.07-0ubuntu1                     i386         NVIDIA Video Decoding runtime libraries
ii  libnvidia-encode-535:amd64                 535.161.07-0ubuntu1                     amd64        NVENC Video Encoding runtime library
ii  libnvidia-encode-535:i386                  535.161.07-0ubuntu1                     i386         NVENC Video Encoding runtime library
ii  libnvidia-extra-535:amd64                  535.161.07-0ubuntu1                     amd64        Extra libraries for the NVIDIA driver
ii  libnvidia-fbc1-535:amd64                   535.161.07-0ubuntu1                     amd64        NVIDIA OpenGL-based Framebuffer Capture runtime library
ii  libnvidia-fbc1-535:i386                    535.161.07-0ubuntu1                     i386         NVIDIA OpenGL-based Framebuffer Capture runtime library
ii  libnvidia-gl-535:amd64                     535.161.07-0ubuntu1                     amd64        NVIDIA OpenGL/GLX/EGL/GLES GLVND libraries and Vulkan ICD
ii  libnvidia-gl-535:i386                      535.161.07-0ubuntu1                     i386         NVIDIA OpenGL/GLX/EGL/GLES GLVND libraries and Vulkan ICD
ii  nvidia-compute-utils-535                   535.161.07-0ubuntu1                     amd64        NVIDIA compute utilities
ii  nvidia-dkms-535                            535.161.07-0ubuntu1                     amd64        NVIDIA DKMS package
ii  nvidia-driver-535                          535.161.07-0ubuntu1                     amd64        NVIDIA driver metapackage
ii  nvidia-kernel-common-535                   535.161.07-0ubuntu1                     amd64        Shared files used with the kernel module
ii  nvidia-kernel-source-535                   535.161.07-0ubuntu1                     amd64        NVIDIA kernel source package
ii  nvidia-prime                               0.8.17.1                                all          Tools to enable NVIDIA's Prime
ii  nvidia-settings                            550.54.14-0ubuntu1                      amd64        Tool for configuring the NVIDIA graphics driver
ii  nvidia-utils-535                           535.161.07-0ubuntu1                     amd64        NVIDIA driver support binaries
ii  screen-resolution-extra                    0.18.2                                  all          Extension for the nvidia-settings control panel
ii  xserver-xorg-video-nvidia-535              535.161.07-0ubuntu1                     amd64        NVIDIA binary Xorg driver

gcc -v

Using built-in specs.
COLLECT_GCC=gcc
COLLECT_LTO_WRAPPER=/usr/lib/gcc/x86_64-linux-gnu/11/lto-wrapper
OFFLOAD_TARGET_NAMES=nvptx-none:amdgcn-amdhsa
OFFLOAD_TARGET_DEFAULT=1
Target: x86_64-linux-gnu
Configured with: ../src/configure -v --with-pkgversion='Ubuntu 11.4.0-1ubuntu1~22.04' --with-bugurl=file:///usr/share/doc/gcc-11/README.Bugs --enable-languages=c,ada,c++,go,brig,d,fortran,objc,obj-c++,m2 --prefix=/usr --with-gcc-major-version-only --program-suffix=-11 --program-prefix=x86_64-linux-gnu- --enable-shared --enable-linker-build-id --libexecdir=/usr/lib --without-included-gettext --enable-threads=posix --libdir=/usr/lib --enable-nls --enable-bootstrap --enable-clocale=gnu --enable-libstdcxx-debug --enable-libstdcxx-time=yes --with-default-libstdcxx-abi=new --enable-gnu-unique-object --disable-vtable-verify --enable-plugin --enable-default-pie --with-system-zlib --enable-libphobos-checking=release --with-target-system-zlib=auto --enable-objc-gc=auto --enable-multiarch --disable-werror --enable-cet --with-arch-32=i686 --with-abi=m64 --with-multilib-list=m32,m64,mx32 --enable-multilib --with-tune=generic --enable-offload-targets=nvptx-none=/build/gcc-11-XeT9lY/gcc-11-11.4.0/debian/tmp-nvptx/usr,amdgcn-amdhsa=/build/gcc-11-XeT9lY/gcc-11-11.4.0/debian/tmp-gcn/usr --without-cuda-driver --enable-checking=release --build=x86_64-linux-gnu --host=x86_64-linux-gnu --target=x86_64-linux-gnu --with-build-config=bootstrap-lto-lean --enable-link-serialization=2
Thread model: posix
Supported LTO compression algorithms: zlib zstd
gcc version 11.4.0 (Ubuntu 11.4.0-1ubuntu1~22.04)

cc -v

Using built-in specs.
COLLECT_GCC=cc
COLLECT_LTO_WRAPPER=/usr/lib/gcc/x86_64-linux-gnu/11/lto-wrapper
OFFLOAD_TARGET_NAMES=nvptx-none:amdgcn-amdhsa
OFFLOAD_TARGET_DEFAULT=1
Target: x86_64-linux-gnu
Configured with: ../src/configure -v --with-pkgversion='Ubuntu 11.4.0-1ubuntu1~22.04' --with-bugurl=file:///usr/share/doc/gcc-11/README.Bugs --enable-languages=c,ada,c++,go,brig,d,fortran,objc,obj-c++,m2 --prefix=/usr --with-gcc-major-version-only --program-suffix=-11 --program-prefix=x86_64-linux-gnu- --enable-shared --enable-linker-build-id --libexecdir=/usr/lib --without-included-gettext --enable-threads=posix --libdir=/usr/lib --enable-nls --enable-bootstrap --enable-clocale=gnu --enable-libstdcxx-debug --enable-libstdcxx-time=yes --with-default-libstdcxx-abi=new --enable-gnu-unique-object --disable-vtable-verify --enable-plugin --enable-default-pie --with-system-zlib --enable-libphobos-checking=release --with-target-system-zlib=auto --enable-objc-gc=auto --enable-multiarch --disable-werror --enable-cet --with-arch-32=i686 --with-abi=m64 --with-multilib-list=m32,m64,mx32 --enable-multilib --with-tune=generic --enable-offload-targets=nvptx-none=/build/gcc-11-XeT9lY/gcc-11-11.4.0/debian/tmp-nvptx/usr,amdgcn-amdhsa=/build/gcc-11-XeT9lY/gcc-11-11.4.0/debian/tmp-gcn/usr --without-cuda-driver --enable-checking=release --build=x86_64-linux-gnu --host=x86_64-linux-gnu --target=x86_64-linux-gnu --with-build-config=bootstrap-lto-lean --enable-link-serialization=2
Thread model: posix
Supported LTO compression algorithms: zlib zstd
gcc version 11.4.0 (Ubuntu 11.4.0-1ubuntu1~22.04)
2

Please install and switch to gcc-12

3

I installed gcc 12 and nothing has changed.

gcc -v

Using built-in specs.
COLLECT_GCC=gcc
COLLECT_LTO_WRAPPER=/usr/lib/gcc/x86_64-linux-gnu/12/lto-wrapper
OFFLOAD_TARGET_NAMES=nvptx-none:amdgcn-amdhsa
OFFLOAD_TARGET_DEFAULT=1
Target: x86_64-linux-gnu
Configured with: ../src/configure -v --with-pkgversion='Ubuntu 12.3.0-1ubuntu1~22.04' --with-bugurl=file:///usr/share/doc/gcc-12/README.Bugs --enable-languages=c,ada,c++,go,d,fortran,objc,obj-c++,m2 --prefix=/usr --with-gcc-major-version-only --program-suffix=-12 --program-prefix=x86_64-linux-gnu- --enable-shared --enable-linker-build-id --libexecdir=/usr/lib --without-included-gettext --enable-threads=posix --libdir=/usr/lib --enable-nls --enable-clocale=gnu --enable-libstdcxx-debug --enable-libstdcxx-time=yes --with-default-libstdcxx-abi=new --enable-gnu-unique-object --disable-vtable-verify --enable-plugin --enable-default-pie --with-system-zlib --enable-libphobos-checking=release --with-target-system-zlib=auto --enable-objc-gc=auto --enable-multiarch --disable-werror --enable-cet --with-arch-32=i686 --with-abi=m64 --with-multilib-list=m32,m64,mx32 --enable-multilib --with-tune=generic --enable-offload-targets=nvptx-none=/build/gcc-12-ALHxjy/gcc-12-12.3.0/debian/tmp-nvptx/usr,amdgcn-amdhsa=/build/gcc-12-ALHxjy/gcc-12-12.3.0/debian/tmp-gcn/usr --enable-offload-defaulted --without-cuda-driver --enable-checking=release --build=x86_64-linux-gnu --host=x86_64-linux-gnu --target=x86_64-linux-gnu
Thread model: posix
Supported LTO compression algorithms: zlib zstd
gcc version 12.3.0 (Ubuntu 12.3.0-1ubuntu1~22.04)
4

Please reinstall the kernel headers
sudo apt install --reinstall linux-headers-$(uname -r)
and post the output of dkms status afterwards.
Please run nvidia-bug-report.sh as root and attach the resulting nvidia-bug-report.log.gz file to your post.

5

dkms status

nvidia/535.161.07, 6.5.0-25-generic, x86_64: installed

nvidia-bug-report.log.gz (153.7 KB)

6

There’s no nvidia gpu to be found in your system, only the amd igpu.