Hello NVIDIA Developer Community,
My name is Mohammad Al-Tamimi and I am based in Saudi Arabia.
I own an NVIDIA Shield TV Pro (2015 – 500GB version with internal HDD).
Unfortunately, my device no longer boots into Android, recovery, or bootloader.
It is only detected by my PC as APX (NVIDIA Tegra Recovery Mode).
I have already tested multiple recovery methods (fastboot, ADB, fusee-launcher, etc.) but none worked. The device seems to require signed keys to boot.
I kindly request your guidance on the official procedure for recovery:
- Is there any official recovery/factory image or signed package that can be used from APX mode?
- If not, is there an RMA or repair path available for out-of-warranty Shield devices (especially in Saudi Arabia)?
Details:
- Model: NVIDIA Shield TV Pro (2015 – 500GB HDD)
- Serial Number: [I will provide it when I have access to the device]
- Country: Saudi Arabia
- Contact: hercules5065@gmail.com / +966530669068
Thank you in advance for your help and guidance.
Best regards,
Mohammad Al-Tamimi