Shorewall issue -Base Command Manager

Dear Nvidia experts,

When we attempted to deploy the Base Command Manager using type1 and type2 topology as well, we were unable to access the head node from the external network due to shorewall. However, when we disabled shorewall, we were able to ping and ssh.

Could you please shed some light on the reason for this issue? Is it possibly related to licensing, since it was not applied?

Thank you in advance for your response.

Best regards,
Shakhizat