Something wrong with Tao login

Maybe there is something wrong with tao_base_url.

(Tao) byd@byd-System-Product-Name:~/tao_tutorials$ tao login
tao_base_url: https://custom.tao.endpoint.com/api/v2
ngc_org_name: BYD-Foundationpose
ngc_key: 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
Traceback (most recent call last):
File “/home/byd/miniconda3/envs/Tao/lib/python3.12/site-packages/urllib3/connection.py”, line 204, in _new_conn
sock = connection.create_connection(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/home/byd/miniconda3/envs/Tao/lib/python3.12/site-packages/urllib3/util/connection.py”, line 60, in create_connection
for res in socket.getaddrinfo(host, port, family, socket.SOCK_STREAM):
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/home/byd/miniconda3/envs/Tao/lib/python3.12/socket.py”, line 978, in getaddrinfo
for res in _socket.getaddrinfo(host, port, family, type, proto, flags):
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
socket.gaierror: [Errno -2] Name or service not known

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
File “/home/byd/miniconda3/envs/Tao/lib/python3.12/site-packages/urllib3/connectionpool.py”, line 787, in urlopen
response = self._make_request(
^^^^^^^^^^^^^^^^^^^
File “/home/byd/miniconda3/envs/Tao/lib/python3.12/site-packages/urllib3/connectionpool.py”, line 488, in _make_request
raise new_e
File “/home/byd/miniconda3/envs/Tao/lib/python3.12/site-packages/urllib3/connectionpool.py”, line 464, in _make_request
self._validate_conn(conn)
File “/home/byd/miniconda3/envs/Tao/lib/python3.12/site-packages/urllib3/connectionpool.py”, line 1093, in _validate_conn
conn.connect()
File “/home/byd/miniconda3/envs/Tao/lib/python3.12/site-packages/urllib3/connection.py”, line 759, in connect
self.sock = sock = self._new_conn()
^^^^^^^^^^^^^^^^
File “/home/byd/miniconda3/envs/Tao/lib/python3.12/site-packages/urllib3/connection.py”, line 211, in _new_conn
raise NameResolutionError(self.host, self, e) from e
urllib3.exceptions.NameResolutionError: HTTPSConnection(host=‘custom.tao.endpoint.com’, port=443): Failed to resolve ‘custom.tao.endpoint.com’ ([Errno -2] Name or service not known)

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
File “/home/byd/miniconda3/envs/Tao/lib/python3.12/site-packages/requests/adapters.py”, line 667, in send
resp = conn.urlopen(
^^^^^^^^^^^^^
File “/home/byd/miniconda3/envs/Tao/lib/python3.12/site-packages/urllib3/connectionpool.py”, line 841, in urlopen
retries = retries.increment(
^^^^^^^^^^^^^^^^^^
File “/home/byd/miniconda3/envs/Tao/lib/python3.12/site-packages/urllib3/util/retry.py”, line 535, in increment
raise MaxRetryError(_pool, url, reason) from reason # type: ignore[arg-type]
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host=‘custom.tao.endpoint.com’, port=443): Max retries exceeded with url: /api/v2/login (Caused by NameResolutionError(“HTTPSConnection(host=‘custom.tao.endpoint.com’, port=443): Failed to resolve ‘custom.tao.endpoint.com’ ([Errno -2] Name or service not known)”))

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File “/home/byd/miniconda3/envs/Tao/bin/tao”, line 6, in
sys.exit(cli())
^^^^^
File “/home/byd/miniconda3/envs/Tao/lib/python3.12/site-packages/click/core.py”, line 1485, in call
return self.main(*args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/home/byd/miniconda3/envs/Tao/lib/python3.12/site-packages/click/core.py”, line 1406, in main
rv = self.invoke(ctx)
^^^^^^^^^^^^^^^^
File “/home/byd/miniconda3/envs/Tao/lib/python3.12/site-packages/click/core.py”, line 1873, in invoke
return _process_result(sub_ctx.command.invoke(sub_ctx))
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/home/byd/miniconda3/envs/Tao/lib/python3.12/site-packages/click/core.py”, line 1269, in invoke
return ctx.invoke(self.callback, **ctx.params)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/home/byd/miniconda3/envs/Tao/lib/python3.12/site-packages/click/core.py”, line 824, in invoke
return callback(*args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^
File “/home/byd/miniconda3/envs/Tao/lib/python3.12/site-packages/tao_cli/common.py”, line 94, in login
creds = client.login(ngc_key, ngc_org_name, enable_telemetry, tao_base_url)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/home/byd/miniconda3/envs/Tao/lib/python3.12/site-packages/tao_sdk/client.py”, line 518, in login
response = requests.post(endpoint, data=json.dumps(login_req.to_dict()), timeout=600)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/home/byd/miniconda3/envs/Tao/lib/python3.12/site-packages/requests/api.py”, line 115, in post
return request(“post”, url, data=data, json=json, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/home/byd/miniconda3/envs/Tao/lib/python3.12/site-packages/requests/api.py”, line 59, in request
return session.request(method=method, url=url, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/home/byd/miniconda3/envs/Tao/lib/python3.12/site-packages/requests/sessions.py”, line 589, in request
resp = self.send(prep, **send_kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/home/byd/miniconda3/envs/Tao/lib/python3.12/site-packages/requests/sessions.py”, line 703, in send
r = adapter.send(request, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/home/byd/miniconda3/envs/Tao/lib/python3.12/site-packages/requests/adapters.py”, line 700, in send
raise ConnectionError(e, request=request)
requests.exceptions.ConnectionError: HTTPSConnectionPool(host=‘custom.tao.endpoint.com’, port=443): Max retries exceeded with url: /api/v2/login (Caused by NameResolutionError(“HTTPSConnection(host=‘custom.tao.endpoint.com’, port=443): Failed to resolve ‘custom.tao.endpoint.com’ ([Errno -2] Name or service not known)”))

Can you try https://api.ngc.nvidia.com/v2/tao ?

I got the following result.

tao_base_url: https://api.ngc.nvidia.com/v2/tao
ngc_org_name: BYD-Foundationpose
ngc_key: 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
Traceback (most recent call last):
File “/home/byd/miniconda3/envs/TAO/bin/tao”, line 6, in
sys.exit(cli())
^^^^^
File “/home/byd/miniconda3/envs/TAO/lib/python3.12/site-packages/click/core.py”, line 1485, in call
return self.main(*args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/home/byd/miniconda3/envs/TAO/lib/python3.12/site-packages/click/core.py”, line 1406, in main
rv = self.invoke(ctx)
^^^^^^^^^^^^^^^^
File “/home/byd/miniconda3/envs/TAO/lib/python3.12/site-packages/click/core.py”, line 1873, in invoke
return _process_result(sub_ctx.command.invoke(sub_ctx))
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/home/byd/miniconda3/envs/TAO/lib/python3.12/site-packages/click/core.py”, line 1269, in invoke
return ctx.invoke(self.callback, **ctx.params)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/home/byd/miniconda3/envs/TAO/lib/python3.12/site-packages/click/core.py”, line 824, in invoke
return callback(*args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^
File “/home/byd/miniconda3/envs/TAO/lib/python3.12/site-packages/tao_cli/common.py”, line 94, in login
creds = client.login(ngc_key, ngc_org_name, enable_telemetry, tao_base_url)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File “/home/byd/miniconda3/envs/TAO/lib/python3.12/site-packages/tao_sdk/client.py”, line 521, in login
raise TaoAuthenticationError(
tao_sdk.exceptions.TaoAuthenticationError: Login failed with status 401: {“requestStatus”:{“statusCode”:“UNAUTHORIZED”,“statusDescription”:“Not Authenticated”,“requestId”:“dc7c1f0c-3691657”}}

Suggest to check if the key is correct.