Originally published at: Three Building Blocks for Creating AI Virtual Assistants for Customer Service with an NVIDIA NIM Agent Blueprint | NVIDIA Technical Blog
In today’s fast-paced business environment, providing exceptional customer service is no longer just a nice-to-have—it’s a necessity. Whether addressing technical issues, resolving billing questions, or providing service updates, customers expect quick, accurate, and personalized responses at their convenience. However, achieving this level of service comes with significant challenges. Legacy approaches, such as static scripts or…
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