[Screenshot 2025-06-12 at 10.04.19] I got error above when I click generate key in both Try NVIDIA NIM APIs and Try NVIDIA NIM APIs . My account is verified as below [Screenshot 2025-06-12 at 10.08.38]

I have the same problem, can I get that email too? I did create an account at cloudaccounts.

I am also getting same issue. I have created account onhttps://cloudaccounts.nvidia.com/ but when creating personal key i get error “Account does not exists”. Please help

I have the same issue. I’ve created accounts on build.nvidia.com , ngc.nvidia.com , and cloudaccounts.nvidia.com with the same email. Still getting “Account does not exist” when generating API key. Please link my accounts.

Hello, I am experiencing the same issue. I already have an account on https://cloudaccounts.nvidia.com/ May I also receive the instructions via email

Hello, I am experiencing the same issue. I already have an account on https://cloudaccounts.nvidia.com/ May I also receive the instructions via email?

I am also having this issue. My cloud and builder accounts use the same e-mail as this account, and i get the “Account does not exist’“ error when trying to generate an API key. Looking for instructions to fix, or help.

I have the same issue. please help me link

I had error user does not exist too; can you send instruction to my email?

I have the same issue. Please send me the instructions. Thank you!

Verified API user got "Account does not exist" when generate key

AI & Data Science NVIDIA NIM Access/Accounts

profadb88 April 28, 2026, 7:22pm 47

I am also experiencing same issue with generating an API key, and i have created an account on this link with the same email

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Verified API user got "Account does not exist" when generate key

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