[530.41.03] libva error on Arch when starting Zoom 5.14.x

Graphics / Linux Linux
1

Installed Zoom 5.14.x from here. Using nVidia Linux software v530.41.03
Having laptop with dual GPU - Intel HD Graphics 530 and NVIDIA GM107GLM [Quadro M2000M] with xorg-server 21.1.8-1

Error message, while trying to start Zoom:

Client: Breakpad is using Single Client Mode! client fd = -1
libva error: vaGetDriverNameByIndex() failed with unknown libva error, driver_name = (null)

Linux Client Version is 5.14.2 (2046)
QSG_RENDER_LOOP is
XDG_CURRENT_DESKTOP = KDE;   GDMSESSION = ;   XDG_SESSION_TYPE = x11
Graphics Card Info:: 00:02.0 VGA compatible controller: Intel Corporation HD Graphics 530 (rev 06)
01:00.0 VGA compatible controller: NVIDIA Corporation GM107GLM [Quadro M2000M] (rev a2)
Zoom package arch is 64bit, runing OS arch is x86_64, snap package 0
AppIconMgr::systemDesktopName log Desktop Name: plasma
zoom was exited due to a handled signal: 11
ZoomLauncher exit.

Counterpart issue and my post in Zoom forum.

GPUs:

inxi -xxxzG
Graphics:
  Device-1: Intel HD Graphics 530 vendor: Lenovo driver: i915 v: kernel
    arch: Gen-9 ports: active: eDP-1 empty: DP-1, DP-2, HDMI-A-1, HDMI-A-2
    bus-ID: 00:02.0 chip-ID: 8086:191b class-ID: 0300
  Device-2: NVIDIA GM107GLM [Quadro M2000M] vendor: Lenovo driver: nvidia
    v: 530.41.03 arch: Maxwell pcie: speed: 8 GT/s lanes: 16 ports: active: none
    empty: DP-3,DP-4,DP-5 bus-ID: 01:00.0 chip-ID: 10de:13b0 class-ID: 0300
  Device-3: Chicony Integrated Camera type: USB driver: uvcvideo
    bus-ID: 1-8:3 chip-ID: 04f2:b52c class-ID: 0e02 serial: <filter>
  Display: x11 server: X.Org v: 21.1.8 compositor: kwin_x11 driver: X:
    loaded: modesetting,nvidia dri: iris gpu: i915 display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 507x285mm (19.96x11.22")
    s-diag: 582mm (22.9")
  Monitor-1: eDP-1 mapped: eDP-1-1 model: Sharp 0x143b res: 1920x1080
    dpi: 141 size: 346x194mm (13.62x7.64") diag: 397mm (15.6") modes: 3840x2160
  API: OpenGL v: 4.6.0 NVIDIA 530.41.03 renderer: Quadro M2000M/PCIe/SSE2
    direct-render: Yes

Another, desktop PC has following GPU:

inxi -xxxzG
Graphics:
  Device-1: Intel HD Graphics 530 vendor: Hewlett-Packard driver: i915 v: kernel arch: Gen-9
    ports: active: HDMI-A-1 empty: DP-1, DP-2, DP-3, HDMI-A-2 bus-ID: 00:02.0 chip-ID: 8086:1912
    class-ID: 0300
  Display: x11 server: X.org v: 1.21.1.8 compositor: kwin_x11 driver: X: loaded: intel dri: i965
    gpu: i915 tty: 157x26
  Monitor-1: HDMI-A-1 model: HP E232 serial: <filter> res: 1920x1080 dpi: 96
    size: 509x286mm (20.04x11.26") diag: 584mm (23") modes: max: 1920x1080 min: 640x480

… and on that desktop PC I added SUID to chrome-sandbox - then I could start Zoom.

Quick workaround on the dual GPU laptop was to use flatpak (older) version of zoom until nVidia software with Zoom works again.

2

Interesting is, that flatpak version of same Zoom v5.14.2 is working on same laptop (without tweaking SUID permissions, etc). Here are installed packages via flatpak:

flatpak list
Name                          Application ID                                       Version             Branch              Installation
Freedesktop Platform          org.freedesktop.Platform                             22.08.9             22.08               system
Mesa                          org.freedesktop.Platform.GL.default                  22.3.5              22.08               system
Mesa (Extra)                  org.freedesktop.Platform.GL.default                  22.3.5              22.08-extra         system
nvidia-530-41-03              org.freedesktop.Platform.GL.nvidia-530-41-03                             1.4                 system
Intel                         org.freedesktop.Platform.VAAPI.Intel                                     22.08               system
openh264                      org.freedesktop.Platform.openh264                    2.1.0               2.2.0               system
Breeze GTK theme              org.gtk.Gtk3theme.Breeze                             5.27.3              3.22                system
Zoom                          us.zoom.Zoom                                         5.14.2.2046         stable              system
3

Your primary graphics is the intel igpu, Zoom is using that unless you set the nvidia as primary. Seems something is broken with the va-api libs.

4

I’ve set nVidia as primary as would like to use hardware in full extent.