Linux driver update from 525 no longer working display ports GTX 2070

kyle.aw · February 4, 2024, 4:10pm

Hello,

Problem:
After attempting to update my nvidia driver, I got stuck in a black screen on reboot. I was able to get back to my desktop but now my display port connections / dual monitors do not work. Only HDMI on single monitor is working.

Background:
This has happened within the span of a day. I was trying to get the latest Tekken to work and I figured I would update my nvidia driver from 525. I initially chose 550 but I missed that this was the beta version. Initially trying to install 550, I was having problems so I ran the below commands:

sudo apt install nvidia-driver-550 --fix-missing

and then

sudo apt install nvidia-driver-550 --fix-broken install

I don’t recall what fully happened from this output and then I ran this command:

apt --fix-broken install

From those 3 commands, I removed some Nvidia dependencies that I needed (I think) and I was living in the terminal for a while where I couldn’t even return to my desktop. Going through my logs I did see this error but I don’t know if it was the main error or not.

RmInitAdapter
rm_init_adapter failed
nvidia-drm Failed to allocate NvKMsKapiDevice

From other posts on here, eventually I purged all Nvidia driver, disconnected my gpu, and was able to get to my desktop from my mobo via HDMI. Using Software & Updates > Additional Drivers, I reinstalled multiple versions, because I have been trying to fix my issue and running out of ideas. I have these 3 versions installed: nvidia driver metapackage from nvidia-525,535, and now I am currently on 545.

Logs / Config Info:
OS: Ubuntu 22.04 with GNOME
Kernel: 6.5.0-15-generic (and tried on 6.5.0-14-generic)

Nvidia-smi

±--------------------------------------------------------------------------------------+
| Processes: |
| GPU GI CI PID Type Process name GPU Memory |
| ID ID Usage |
|=======================================================================================|
| 0 N/A N/A 1490 G /usr/lib/xorg/Xorg 143MiB |
| 0 N/A N/A 1755 G /usr/bin/gnome-shell 70MiB |
| 0 N/A N/A 3049 G …irefox/3728/usr/lib/firefox/firefox 187MiB |
| 0 N/A N/A 4054 G …39692028,3432445436170888676,131072 52MiB |
| 0 N/A N/A 5373 G …,WinRetrieveSuggestionsOnlyOnDemand 36MiB |
±--------------------------------------------------------------------------------------+

dpkg -l | grep nvidia

rc  glx-alternative-nvidia                            1.2.1~deb11u1                                    amd64        allows the selection of NVIDIA as GLX provider
ii  libnvidia-cfg1-545:amd64                          545.29.06-0ubuntu0.22.04.2                       amd64        NVIDIA binary OpenGL/GLX configuration library
ii  libnvidia-common-545                              545.29.06-0ubuntu0.22.04.2                       all          Shared files used by the NVIDIA libraries
rc  libnvidia-compute-450-server:amd64                450.248.02-0ubuntu0.22.04.1                      amd64        NVIDIA libcompute package
rc  libnvidia-compute-470-server:amd64                470.223.02-0ubuntu0.22.04.1                      amd64        NVIDIA libcompute package
rc  libnvidia-compute-510:amd64                       510.73.05-0ubuntu0.22.04.1                       amd64        NVIDIA libcompute package
rc  libnvidia-compute-525:amd64                       525.147.05-0ubuntu0.22.04.1                      amd64        NVIDIA libcompute package
rc  libnvidia-compute-535:amd64                       535.154.05-0ubuntu0.22.04.1                      amd64        NVIDIA libcompute package
ii  libnvidia-compute-545:amd64                       545.29.06-0ubuntu0.22.04.2                       amd64        NVIDIA libcompute package
ii  libnvidia-compute-545:i386                        545.29.06-0ubuntu0.22.04.2                       i386         NVIDIA libcompute package
ii  libnvidia-decode-545:amd64                        545.29.06-0ubuntu0.22.04.2                       amd64        NVIDIA Video Decoding runtime libraries
ii  libnvidia-decode-545:i386                         545.29.06-0ubuntu0.22.04.2                       i386         NVIDIA Video Decoding runtime libraries
ii  libnvidia-egl-wayland1:amd64                      1:1.1.9-1.1                                      amd64        Wayland EGL External Platform library -- shared library
ii  libnvidia-eglcore:i386                            515.48.07-1                                      i386         NVIDIA binary EGL core libraries
ii  libnvidia-encode-545:amd64                        545.29.06-0ubuntu0.22.04.2                       amd64        NVENC Video Encoding runtime library
ii  libnvidia-encode-545:i386                         545.29.06-0ubuntu0.22.04.2                       i386         NVENC Video Encoding runtime library
ii  libnvidia-extra-545:amd64                         545.29.06-0ubuntu0.22.04.2                       amd64        Extra libraries for the NVIDIA driver
ii  libnvidia-fbc1-545:amd64                          545.29.06-0ubuntu0.22.04.2                       amd64        NVIDIA OpenGL-based Framebuffer Capture runtime library
ii  libnvidia-fbc1-545:i386                           545.29.06-0ubuntu0.22.04.2                       i386         NVIDIA OpenGL-based Framebuffer Capture runtime library
ii  libnvidia-gl-545:amd64                            545.29.06-0ubuntu0.22.04.2                       amd64        NVIDIA OpenGL/GLX/EGL/GLES GLVND libraries and Vulkan ICD
ii  libnvidia-gl-545:i386                             545.29.06-0ubuntu0.22.04.2                       i386         NVIDIA OpenGL/GLX/EGL/GLES GLVND libraries and Vulkan ICD
ii  linux-objects-nvidia-525-open-6.5.0-15-generic    6.5.0-15.15~22.04.1+1                            amd64        Linux kernel nvidia modules for version 6.5.0-15 (objects)
ii  linux-objects-nvidia-525-open-6.5.0-15-lowlatency 6.5.0-15.15.1.1~22.04.1+1                        amd64        Linux kernel nvidia modules for version 6.5.0-15 (objects)
rc  nvidia-compute-utils-450-server                   450.248.02-0ubuntu0.22.04.1                      amd64        NVIDIA compute utilities
rc  nvidia-compute-utils-470-server                   470.223.02-0ubuntu0.22.04.1                      amd64        NVIDIA compute utilities
rc  nvidia-compute-utils-525                          525.147.05-0ubuntu0.22.04.1                      amd64        NVIDIA compute utilities
rc  nvidia-compute-utils-535                          535.154.05-0ubuntu0.22.04.1                      amd64        NVIDIA compute utilities
ii  nvidia-compute-utils-545                          545.29.06-0ubuntu0.22.04.2                       amd64        NVIDIA compute utilities
rc  nvidia-dkms-450-server                            450.248.02-0ubuntu0.22.04.1                      amd64        NVIDIA DKMS package
rc  nvidia-dkms-470-server                            470.223.02-0ubuntu0.22.04.1                      amd64        NVIDIA DKMS package
rc  nvidia-dkms-525                                   525.147.05-0ubuntu0.22.04.1                      amd64        NVIDIA DKMS package
rc  nvidia-dkms-525-open                              525.147.05-0ubuntu0.22.04.1                      amd64        NVIDIA DKMS package (open kernel module)
rc  nvidia-dkms-535                                   535.154.05-0ubuntu0.22.04.1                      amd64        NVIDIA DKMS package
rc  nvidia-dkms-535-open                              535.154.05-0ubuntu0.22.04.1                      amd64        NVIDIA DKMS package (open kernel module)
ii  nvidia-dkms-545                                   545.29.06-0ubuntu0.22.04.2                       amd64        NVIDIA DKMS package
ii  nvidia-driver-545                                 545.29.06-0ubuntu0.22.04.2                       amd64        NVIDIA driver metapackage
ii  nvidia-firmware-545-545.29.06                     545.29.06-0ubuntu0.22.04.2                       amd64        Firmware files used by the kernel module
rc  nvidia-kernel-common-450-server                   450.248.02-0ubuntu0.22.04.1                      amd64        Shared files used with the kernel module
rc  nvidia-kernel-common-470-server                   470.223.02-0ubuntu0.22.04.1                      amd64        Shared files used with the kernel module
rc  nvidia-kernel-common-525                          525.147.05-0ubuntu0.22.04.1                      amd64        Shared files used with the kernel module
rc  nvidia-kernel-common-535                          535.154.05-0ubuntu0.22.04.1                      amd64        Shared files used with the kernel module
ii  nvidia-kernel-common-545                          545.29.06-0ubuntu0.22.04.2                       amd64        Shared files used with the kernel module
ii  nvidia-kernel-source-545                          545.29.06-0ubuntu0.22.04.2                       amd64        NVIDIA kernel source package
ii  nvidia-prime                                      0.8.17.1                                         all          Tools to enable NVIDIA's Prime
ii  nvidia-settings                                   510.47.03-0ubuntu1                               amd64        Tool for configuring the NVIDIA graphics driver
ii  nvidia-utils-545                                  545.29.06-0ubuntu0.22.04.2                       amd64        NVIDIA driver support binaries
ii  screen-resolution-extra                           0.18.2                                           all          Extension for the nvidia-settings control panel
ii  xserver-xorg-video-nvidia-545                     545.29.06-0ubuntu0.22.04.2                       amd64        NVIDIA binary Xorg driver

Nvidia settings does show my one monitor via HDMI but not my others via display port. I have no idea what to do at this point so that my display ports work and I to get dual monitor working again.

Thanks for any assistance.

Edit 1

I changed to kernel 5.15 since I didn’t realize 6.5 needed gcc-12. Then I repurged my nvidia drivers again, and reinstalled nvidia-driver-525 with gcc-11 and no luck still. I tried to go back to 6.5 with gcc-12 and attempted to go with 545 as well with no luck. I made things worse though because nvidia-smi no longer works with this error when running on 5.15 and I can no longer get to my desktop in 6.5. I have no idea what I should do at this point to either get 6.5 or 5.15 working.

Failed to initialize NVML: Driver/library version mismatch

Here is the updated grep search

dpkg -l | grep nvidia

rc  glx-alternative-nvidia                            1.2.1~deb11u1                                    amd64        allows the selection of NVIDIA as GLX provider
ii  libnvidia-cfg1-525:amd64                          525.147.05-0ubuntu0.22.04.1                      amd64        NVIDIA binary OpenGL/GLX configuration library
ii  libnvidia-common-525                              525.147.05-0ubuntu0.22.04.1                      all          Shared files used by the NVIDIA libraries
rc  libnvidia-compute-450-server:amd64                450.248.02-0ubuntu0.22.04.1                      amd64        NVIDIA libcompute package
rc  libnvidia-compute-470-server:amd64                470.223.02-0ubuntu0.22.04.1                      amd64        NVIDIA libcompute package
rc  libnvidia-compute-510:amd64                       510.73.05-0ubuntu0.22.04.1                       amd64        NVIDIA libcompute package
ii  libnvidia-compute-525:amd64                       525.147.05-0ubuntu0.22.04.1                      amd64        NVIDIA libcompute package
ii  libnvidia-compute-525:i386                        525.147.05-0ubuntu0.22.04.1                      i386         NVIDIA libcompute package
rc  libnvidia-compute-535:amd64                       535.154.05-0ubuntu0.22.04.1                      amd64        NVIDIA libcompute package
rc  libnvidia-compute-545:amd64                       545.29.06-0ubuntu0.22.04.2                       amd64        NVIDIA libcompute package
ii  libnvidia-decode-525:amd64                        525.147.05-0ubuntu0.22.04.1                      amd64        NVIDIA Video Decoding runtime libraries
ii  libnvidia-decode-525:i386                         525.147.05-0ubuntu0.22.04.1                      i386         NVIDIA Video Decoding runtime libraries
ii  libnvidia-egl-wayland1:amd64                      1:1.1.9-1.1                                      amd64        Wayland EGL External Platform library -- shared library
ii  libnvidia-eglcore:i386                            515.48.07-1                                      i386         NVIDIA binary EGL core libraries
ii  libnvidia-encode-525:amd64                        525.147.05-0ubuntu0.22.04.1                      amd64        NVENC Video Encoding runtime library
ii  libnvidia-encode-525:i386                         525.147.05-0ubuntu0.22.04.1                      i386         NVENC Video Encoding runtime library
ii  libnvidia-extra-525:amd64                         525.147.05-0ubuntu0.22.04.1                      amd64        Extra libraries for the NVIDIA driver
ii  libnvidia-fbc1-525:amd64                          525.147.05-0ubuntu0.22.04.1                      amd64        NVIDIA OpenGL-based Framebuffer Capture runtime library
ii  libnvidia-fbc1-525:i386                           525.147.05-0ubuntu0.22.04.1                      i386         NVIDIA OpenGL-based Framebuffer Capture runtime library
ii  libnvidia-gl-525:amd64                            525.147.05-0ubuntu0.22.04.1                      amd64        NVIDIA OpenGL/GLX/EGL/GLES GLVND libraries and Vulkan ICD
ii  libnvidia-gl-525:i386                             525.147.05-0ubuntu0.22.04.1                      i386         NVIDIA OpenGL/GLX/EGL/GLES GLVND libraries and Vulkan ICD
ii  linux-objects-nvidia-525-open-6.5.0-15-generic    6.5.0-15.15~22.04.1+1                            amd64        Linux kernel nvidia modules for version 6.5.0-15 (objects)
ii  linux-objects-nvidia-525-open-6.5.0-15-lowlatency 6.5.0-15.15.1.1~22.04.1+1                        amd64        Linux kernel nvidia modules for version 6.5.0-15 (objects)
rc  nvidia-compute-utils-450-server                   450.248.02-0ubuntu0.22.04.1                      amd64        NVIDIA compute utilities
rc  nvidia-compute-utils-470-server                   470.223.02-0ubuntu0.22.04.1                      amd64        NVIDIA compute utilities
ii  nvidia-compute-utils-525                          525.147.05-0ubuntu0.22.04.1                      amd64        NVIDIA compute utilities
rc  nvidia-compute-utils-535                          535.154.05-0ubuntu0.22.04.1                      amd64        NVIDIA compute utilities
rc  nvidia-compute-utils-545                          545.29.06-0ubuntu0.22.04.2                       amd64        NVIDIA compute utilities
rc  nvidia-dkms-450-server                            450.248.02-0ubuntu0.22.04.1                      amd64        NVIDIA DKMS package
rc  nvidia-dkms-470-server                            470.223.02-0ubuntu0.22.04.1                      amd64        NVIDIA DKMS package
ii  nvidia-dkms-525                                   525.147.05-0ubuntu0.22.04.1                      amd64        NVIDIA DKMS package
rc  nvidia-dkms-525-open                              525.147.05-0ubuntu0.22.04.1                      amd64        NVIDIA DKMS package (open kernel module)
rc  nvidia-dkms-535                                   535.154.05-0ubuntu0.22.04.1                      amd64        NVIDIA DKMS package
rc  nvidia-dkms-535-open                              535.154.05-0ubuntu0.22.04.1                      amd64        NVIDIA DKMS package (open kernel module)
rc  nvidia-dkms-545                                   545.29.06-0ubuntu0.22.04.2                       amd64        NVIDIA DKMS package
ii  nvidia-driver-525                                 525.147.05-0ubuntu0.22.04.1                      amd64        NVIDIA driver metapackage
rc  nvidia-fabricmanager-535                          535.154.05-0ubuntu0.22.04.1                      amd64        Fabric Manager for NVSwitch based systems.
rc  nvidia-kernel-common-450-server                   450.248.02-0ubuntu0.22.04.1                      amd64        Shared files used with the kernel module
rc  nvidia-kernel-common-470-server                   470.223.02-0ubuntu0.22.04.1                      amd64        Shared files used with the kernel module
ii  nvidia-kernel-common-525                          525.147.05-0ubuntu0.22.04.1                      amd64        Shared files used with the kernel module
rc  nvidia-kernel-common-535                          535.154.05-0ubuntu0.22.04.1                      amd64        Shared files used with the kernel module
rc  nvidia-kernel-common-545                          545.29.06-0ubuntu0.22.04.2                       amd64        Shared files used with the kernel module
ii  nvidia-kernel-source-525                          525.147.05-0ubuntu0.22.04.1                      amd64        NVIDIA kernel source package
ii  nvidia-prime                                      0.8.17.1                                         all          Tools to enable NVIDIA's Prime
ii  nvidia-settings                                   510.47.03-0ubuntu1                               amd64        Tool for configuring the NVIDIA graphics driver
ii  nvidia-utils-525                                  525.147.05-0ubuntu0.22.04.1                      amd64        NVIDIA driver support binaries
ii  screen-resolution-extra                           0.18.2                                           all          Extension for the nvidia-settings control panel
ii  xserver-xorg-video-nvidia-525                     525.147.05-0ubuntu0.22.04.1                      amd64        NVIDIA binary Xorg driver

And I am having some issues uploading the nvidia-bug-report, I’ll try again later this afternoon.

generix · February 5, 2024, 8:01am

Please run nvidia-bug-report.sh as root and attach the resulting nvidia-bug-report.log.gz file to your post.

kyle.aw · February 5, 2024, 11:39pm

@generix - Please see the updated nvidia-bug-report.sh that I generated this afternoon. I did learn that kernel 6.5 needed gcc-12 so that has been some progress. It looks like everything should be working, but my display ports are still not working when they were working OK before all of this. I’m not sure if some of the changes from the OP I did made the ports faulty because even when I am booting up my computer when it shows my GRUB launcher, my display port monitors are not working. I have tested this with secondary display port wires that work on another computer and tried all 3 display ports in my 2070.

This is generated after I made the following changes:

On 6.5 kernel
installed gcc 12
removed all nvidia’s and then reinstalled 535
installed nvidia-cuda-toolkit
update initramfs

nvidia-bug-report.log.gz (343.8 KB)

dkms status

nvidia/535.154.05, 6.5.0-15-generic, x86_64: installed
v4l2loopback/0.12.7, 5.15.0-92-generic, x86_64: installed
v4l2loopback/0.12.7, 5.17.3-051703-generic, x86_64: installed
v4l2loopback/0.12.7, 6.5.0-15-generic, x86_64: installed

nvidia-smi

+---------------------------------------------------------------------------------------+
| NVIDIA-SMI 535.154.05             Driver Version: 535.154.05   CUDA Version: 12.2     |
|-----------------------------------------+----------------------+----------------------+
| GPU  Name                 Persistence-M | Bus-Id        Disp.A | Volatile Uncorr. ECC |
| Fan  Temp   Perf          Pwr:Usage/Cap |         Memory-Usage | GPU-Util  Compute M. |
|                                         |                      |               MIG M. |
|=========================================+======================+======================|
|   0  NVIDIA GeForce RTX 2070        Off | 00000000:01:00.0  On |                  N/A |
|  0%   40C    P8               3W / 175W |    366MiB /  8192MiB |      2%      Default |
|                                         |                      |                  N/A |
+-----------------------------------------+----------------------+----------------------+
                                                                                         
+---------------------------------------------------------------------------------------+
| Processes:                                                                            |
|  GPU   GI   CI        PID   Type   Process name                            GPU Memory |
|        ID   ID                                                             Usage      |
|=======================================================================================|
|    0   N/A  N/A      1543      G   /usr/lib/xorg/Xorg                          100MiB |
|    0   N/A  N/A      1782      G   /usr/bin/gnome-shell                         74MiB |
|    0   N/A  N/A      3078      G   ...irefox/3728/usr/lib/firefox/firefox      159MiB |
|    0   N/A  N/A      3917      G   ...,WinRetrieveSuggestionsOnlyOnDemand       27MiB |
+---------------------------------------------------------------------------------------+

dpkg -l | grep nvidia

ii  libnvidia-cfg1-535:amd64                       535.154.05-0ubuntu0.22.04.1                      amd64        NVIDIA binary OpenGL/GLX configuration library
ii  libnvidia-common-535                           535.154.05-0ubuntu0.22.04.1                      all          Shared files used by the NVIDIA libraries
ii  libnvidia-compute-535:amd64                    535.154.05-0ubuntu0.22.04.1                      amd64        NVIDIA libcompute package
ii  libnvidia-compute-535:i386                     535.154.05-0ubuntu0.22.04.1                      i386         NVIDIA libcompute package
ii  libnvidia-decode-535:amd64                     535.154.05-0ubuntu0.22.04.1                      amd64        NVIDIA Video Decoding runtime libraries
ii  libnvidia-decode-535:i386                      535.154.05-0ubuntu0.22.04.1                      i386         NVIDIA Video Decoding runtime libraries
ii  libnvidia-encode-535:amd64                     535.154.05-0ubuntu0.22.04.1                      amd64        NVENC Video Encoding runtime library
ii  libnvidia-encode-535:i386                      535.154.05-0ubuntu0.22.04.1                      i386         NVENC Video Encoding runtime library
ii  libnvidia-extra-535:amd64                      535.154.05-0ubuntu0.22.04.1                      amd64        Extra libraries for the NVIDIA driver
ii  libnvidia-fbc1-535:amd64                       535.154.05-0ubuntu0.22.04.1                      amd64        NVIDIA OpenGL-based Framebuffer Capture runtime library
ii  libnvidia-fbc1-535:i386                        535.154.05-0ubuntu0.22.04.1                      i386         NVIDIA OpenGL-based Framebuffer Capture runtime library
ii  libnvidia-gl-535:amd64                         535.154.05-0ubuntu0.22.04.1                      amd64        NVIDIA OpenGL/GLX/EGL/GLES GLVND libraries and Vulkan ICD
ii  libnvidia-gl-535:i386                          535.154.05-0ubuntu0.22.04.1                      i386         NVIDIA OpenGL/GLX/EGL/GLES GLVND libraries and Vulkan ICD
ii  libnvidia-ml-dev:amd64                         11.5.50~11.5.1-1ubuntu1                          amd64        NVIDIA Management Library (NVML) development files
ii  nvidia-compute-utils-535                       535.154.05-0ubuntu0.22.04.1                      amd64        NVIDIA compute utilities
ii  nvidia-cuda-dev:amd64                          11.5.1-1ubuntu1                                  amd64        NVIDIA CUDA development files
ii  nvidia-cuda-gdb                                11.5.114~11.5.1-1ubuntu1                         amd64        NVIDIA CUDA Debugger (GDB)
ii  nvidia-cuda-toolkit                            11.5.1-1ubuntu1                                  amd64        NVIDIA CUDA development toolkit
ii  nvidia-cuda-toolkit-doc                        11.5.1-1ubuntu1                                  all          NVIDIA CUDA and OpenCL documentation
ii  nvidia-dkms-535                                535.154.05-0ubuntu0.22.04.1                      amd64        NVIDIA DKMS package
ii  nvidia-driver-535                              535.154.05-0ubuntu0.22.04.1                      amd64        NVIDIA driver metapackage
ii  nvidia-firmware-535-535.154.05                 535.154.05-0ubuntu0.22.04.1                      amd64        Firmware files used by the kernel module
ii  nvidia-kernel-common-535                       535.154.05-0ubuntu0.22.04.1                      amd64        Shared files used with the kernel module
ii  nvidia-kernel-source-535                       535.154.05-0ubuntu0.22.04.1                      amd64        NVIDIA kernel source package
ii  nvidia-opencl-dev:amd64                        11.5.1-1ubuntu1                                  amd64        NVIDIA OpenCL development files
ii  nvidia-prime                                   0.8.17.1                                         all          Tools to enable NVIDIA's Prime
ii  nvidia-profiler                                11.5.114~11.5.1-1ubuntu1                         amd64        NVIDIA Profiler for CUDA and OpenCL
ii  nvidia-settings                                510.47.03-0ubuntu1                               amd64        Tool for configuring the NVIDIA graphics driver
ii  nvidia-utils-535                               535.154.05-0ubuntu0.22.04.1                      amd64        NVIDIA driver support binaries
ii  nvidia-visual-profiler                         11.5.114~11.5.1-1ubuntu1                         amd64        NVIDIA Visual Profiler for CUDA and OpenCL
ii  screen-resolution-extra                        0.18.2                                           all          Extension for the nvidia-settings control panel
ii  xserver-xorg-video-nvidia-535                  535.154.05-0ubuntu0.22.04.1                      amd64        NVIDIA binary Xorg driver

christoph.patsch · February 13, 2024, 7:37am

I have got the more or less same situation as @kyle.aw here.

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Linux driver update from 525 no longer working display ports GTX 2070

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