900-9D3B6-00CV-A_Ax 无法识别固件

Infrastructure & Networking Adapters and Cables InfiniBand/VPI Adapter Cards
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84a0db57-c613-4c38-8343-f2b3856bc910
84a0db57-c613-4c38-8343-f2b3856bc910986×382 7.11 KB
使用MLXFWMANAGER命令无法识别固件并提示-E- Failed to query 01:00.0 device, error : FwInit has failed!

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Hi

Here are the steps to resolve this issue:

1. Check if the Device is Recognized by the System

First, verify the card is detected at the PCI level:

lspci | grep -i mellanox

# or

lspci | grep -i nvidi

2. Check Driver Status

Ensure the Mellanox drivers are loaded:

lsmod | grep mlx

If no drivers are loaded, try loading them:

modprobe mlx5_core

3. Try Using mst (Mellanox Software Tools)

Start the MST service and query the device:

mst start

mst status

Then try:

flint -d /dev/mst/mt<device_id>_pciconf0 query

4. Check for Physical Issues

  • Ensure the card is properly seated in the PCIe slot

  • Try a different PCIe slot (preferably x16)

  • Check for any visible damage on the card

  • Verify adequate power supply to the card

If none of the above works, the card may have a hardware failure or severely corrupted firmware requiring RMA. You should contact NVIDIA support with:

  • Output of lspci -vvv -s 01:00.0

  • Output of dmesg | grep -i mlx

  • The card’s serial number

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