hello
After the system is started, the mouse and keyboard cannot be clicked when the password input screen is displayed. After the system is entered through the debugging serial port, dmesg -w detects the following usb information:
[ 131.157995] usb 2-1.2: new SuperSpeed USB device number 5 using tegra-xusb
[ 131.189372] usb 2-1.2: Devi[ ce .18is 9372] usb 2-1.2: Dnotevi auce thonot aurizthorized forfor usage
age
[ 131.261708] usb 1-2.2: new high-speed USB device number 8 using tegra-xusb
[ 131.368119] usb 1-2.2: Device is not authorized for usage[
131.368119] usb 1-2.2: Device is not authorized for usage 1.txt (59.3 KB)
The dmesg -w information is saved in 1.txt
The system startup date is listed in 2.txt 2.txt (40.6 KB)
Thank you for your reply
I’m using a self-developed carrier,Jetpack version is 6.0,l4t version is 36.3
My dev board only has hdmi ports. I couldn’t click anything after connecting the display, and then I found the device unauthorized in dmesg-w through the debug serial port
Thank you for your reply
1.I am using the following command flash:
sudo ./tools/kernel_flash/l4t_initrd_flash.sh --external-device nvme0n1p1
-c tools/kernel_flash/flash_l4t_external.xml -p “-c bootloader/generic/cfg/flash_t234_qspi.xml”
–showlogs --network usb0 y-c11f1e2-orin-nx-363 internal
2There’s no flash log anymore. It was done a long time ago
3.Because the system is now in the hard disk, we brush a set of normal equipment, and then exclude through the control variable method, and finally ensure that the module and development board are no problem, it should be the system problem, and then enter the system through the debugging serial port, dmesg -w plug and unplug usbhub, and then report an error unauthorized
It seems you are using a custom carrier board config.
Is your custom board config derived from jetson-orin-nano-devkit.conf or p3509-a02-p3767-0000.conf?
Do you mean that the USB have issue from long time before?
Could you reproduce the same behavior on the devkit?
Thank you for your reply
1.The conf file I used was modified based on jetson-orin-nano-devkit.conf
2.The system was flash long time ago,but the usb problem was only recently discovered
3.I’m sorry, I don’t have Devkit in hand now, do you have any investigation ideas or solutions
Thank you for your reply
1.We designed the board ourselves
2.I have made a comparison, I use the same set of equipment to write the same system, the other one is normal, but there is a problem that the mouse and keyboard of this system cannot be clicked, after entering the system through the debugging serial port, dmesg-w displays
[ 131.189372] usb 2-1.2: Devi[ ce .18is 9372] usb 2-1.2: Dnotevi auce thonot aurizthorized forfor usage
age
[ 131.261708] usb 1-2.2: new high-speed USB device number 8 using tegra-xusb
[ 131.368119] usb 1-2.2: Device is not authorized for usage[
131.368119] usb 1-2.2: Device is not authorized for usag
Do you have any custom design in USB may cause this issue?
We don’t hit this issue on the devkit so that you can also get a devkit to compare the USB related logs.
Could you run the following command to check the list of blocked device?
Thank you for your reply
1.I suspect that one of the rules under udev has been changed, but I have compared a normal system and the USB-related rules under udev are the same
2.I will execute the command and return the value to you later
Thank you for your reply
This problem has not been solved, a few days ago I needed to use that hard disk to refresh the machine without this problem. But are there any good ideas for the next time
Do you mean the issue disappear after you reflash the board?
If so, we would like to know the exact reproduce steps so that we can debug it in details.
Or you can monitor this issue for a while.
Thank you for your reply
Yeah, same equipment. After I re-flash, the mouse and keyboard are normal。
I’ll keep using it for a while to see if that’s the case again