CloudXR streaming from TESLA T4-1Q report encoder not have enough performance

Gaming and Visualization Technologies XR – VR/AR/MR CloudXR (VR and AR Streaming)
1

Hi there,

We’re trying to stream from a Windows instance in Linux KVM. The stream will connect, but then will freeze/crash the client after a few seconds. Looking at logs, we are seeing that CloudXR doesn’t think the video encoder is powerful enough to encode the stream:

#0(I)[2023-06-01 05:38:24,905]=13:38:24=*00000*{9204}&00F7D8C5&<ServerMiscUtils>  Found a match at [19]
#1(M)[2023-06-01 05:38:24,906]=13:38:24=*00000*{9204}&8BAD092A&<VideoEncoder>     Initializing NvEnc10VideoEncoder.
#2(M)[2023-06-01 05:38:24,906]=13:38:24=*00000*{9204}&2A6D6983&<NvEnc10VideoEnco> Using NvEnc header version 10.0.
#3(W)[2023-06-01 05:38:24,956]=13:38:24=*00050*{9204}&5855CDE4&<Utils>            Failed to get primary display ID, error code: -6
#4(I)[2023-06-01 05:38:24,956]=13:38:24=*00000*{9204}&63E4AB2C&<NvEncUtil>        Generating SPS/PPS header for 1280x720@30 FPS in video format H.264.
#5(I)[2023-06-01 05:38:24,958]=13:38:24=*00001*{9204}&06B0CEE1&<NvEnc10VideoEnco> Encoder maxLumaPixelsPerSec[0] 0
#6(I)[2023-06-01 05:38:24,958]=13:38:24=*00000*{9204}&06B0CEE1&<NvEnc10VideoEnco> Encoder maxLumaPixelsPerSec[1] 0
#7(W)[2023-06-01 05:38:24,958]=13:38:24=*00000*{9204}&6474EB61&<NvEncUtil>        Encoder does not have enough performance to support this format.
#8(I)[2023-06-01 05:38:24,958]=13:38:24=*00000*{9204}&63E4AB2C&<NvEncUtil>        Generating SPS/PPS header for 1280x720@60 FPS in video format H.264.
#9(W)[2023-06-01 05:38:24,958]=13:38:24=*00000*{9204}&6474EB61&<NvEncUtil>        Encoder does not have enough performance to support this format.
#0(I)[2023-06-01 05:38:24,959]=13:38:24=*00000*{9204}&63E4AB2C&<NvEncUtil>        Generating SPS/PPS header for 1920x1080@30 FPS in video format H.264.
#1(W)[2023-06-01 05:38:24,959]=13:38:24=*00000*{9204}&6474EB61&<NvEncUtil>        Encoder does not have enough performance to support this format.
#2(I)[2023-06-01 05:38:24,959]=13:38:24=*00000*{9204}&63E4AB2C&<NvEncUtil>        Generating SPS/PPS header for 1920x1080@60 FPS in video format H.264.
#3(W)[2023-06-01 05:38:24,959]=13:38:24=*00000*{9204}&6474EB61&<NvEncUtil>        Encoder does not have enough performance to support this format.
#4(I)[2023-06-01 05:38:24,959]=13:38:24=*00000*{9204}&63E4AB2C&<NvEncUtil>        Generating SPS/PPS header for 3840x2160@30 FPS in video format H.264.
#5(W)[2023-06-01 05:38:24,959]=13:38:24=*00000*{9204}&6474EB61&<NvEncUtil>        Encoder does not have enough performance to support this format.
#6(I)[2023-06-01 05:38:24,959]=13:38:24=*00000*{9204}&63E4AB2C&<NvEncUtil>        Generating SPS/PPS header for 3840x2160@60 FPS in video format H.264.
#7(W)[2023-06-01 05:38:24,959]=13:38:24=*00000*{9204}&6474EB61&<NvEncUtil>        Encoder does not have enough performance to support this format.
#8(I)[2023-06-01 05:38:24,960]=13:38:24=*00000*{9204}&63E4AB2C&<NvEncUtil>        Generating SPS/PPS header for 1280x720@30 FPS in video format HEVC.
#9(W)[2023-06-01 05:38:24,960]=13:38:24=*00000*{9204}&6474EB61&<NvEncUtil>        Encoder does not have enough performance to support this format.
#0(I)[2023-06-01 05:38:24,960]=13:38:24=*00000*{9204}&63E4AB2C&<NvEncUtil>        Generating SPS/PPS header for 1280x720@60 FPS in video format HEVC.
#1(W)[2023-06-01 05:38:24,960]=13:38:24=*00000*{9204}&6474EB61&<NvEncUtil>        Encoder does not have enough performance to support this format.
#2(I)[2023-06-01 05:38:24,960]=13:38:24=*00000*{9204}&63E4AB2C&<NvEncUtil>        Generating SPS/PPS header for 1920x1080@30 FPS in video format HEVC.
#3(W)[2023-06-01 05:38:24,960]=13:38:24=*00000*{9204}&6474EB61&<NvEncUtil>        Encoder does not have enough performance to support this format.
#4(I)[2023-06-01 05:38:24,960]=13:38:24=*00000*{9204}&63E4AB2C&<NvEncUtil>        Generating SPS/PPS header for 1920x1080@60 FPS in video format HEVC.
#5(W)[2023-06-01 05:38:24,960]=13:38:24=*00000*{9204}&6474EB61&<NvEncUtil>        Encoder does not have enough performance to support this format.
#6(I)[2023-06-01 05:38:24,961]=13:38:24=*00000*{9204}&63E4AB2C&<NvEncUtil>        Generating SPS/PPS header for 3840x2160@30 FPS in video format HEVC.
#7(I)[2023-06-01 05:38:24,962]=13:38:24=*00001*{9204}&15146C37&<VideoEncoder>     Encoder supports encoding 10 bit
#8(W)[2023-06-01 05:38:24,962]=13:38:24=*00000*{9204}&6474EB61&<NvEncUtil>        Encoder does not have enough performance to support this format.
#9(I)[2023-06-01 05:38:24,962]=13:38:24=*00000*{9204}&63E4AB2C&<NvEncUtil>        Generating SPS/PPS header for 3840x2160@60 FPS in video format HEVC.
#0(W)[2023-06-01 05:38:24,962]=13:38:24=*00000*{9204}&6474EB61&<NvEncUtil>        Encoder does not have enough performance to support this format.
#1(I)[2023-06-01 05:38:24,983]=13:38:24=*00020*{9204}&94F8CC76&<AdapterContext>   Deinitialized context for adapter 0
#2(W)[2023-06-01 05:38:24,984]=13:38:24=*00000*{9204}&FB11B4FE&<VideoEncoder>     VideoEncoder was not deinitialized prior to destruction!
#3(M)[2023-06-01 05:38:24,984]=13:38:24=*00000*{9204}&B4368309&<NvEncUtil>        Finished computing SPS/PPS headers.

And we use vWS licenses of vGPU, is there any solution for this issue?

3

It looks like this was answered on another thread which I will link to: