Encountering the error message "We encountered an error. Please try again."

AI & Data Science Cybersecurity
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Hello DLI Nvidia Team,

I am writing to inform you about an issue I have been experiencing for the past 7 days on the NVIDIA DLI platform. I am encountering the error message “We encountered an error. Please try again.” when trying to access the lab for the course “Exploring Adversarial Machine Learning,” which I purchased almost a month ago.

I have attempted the usual troubleshooting methods, such as logging out and back in, clearing the cache, and using different browsers, but the issue persists.

Could you please help resolve this problem so that I can continue my learning without interruption? Thank you in advance for your assistance.

Best reagards

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Hi @ismailokieh sorry about this - I’ll reach out to the DLI team to see if we can get this resolved asap.

Best,

Sophie

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Hello, I responded to your email to dli-help, you should be good to go

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Hello @tdahlin and @sophwats,

Thank you for your quick support.
I now have access to the course again and can continue my learning.

Best regards
Ismail

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