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Learning and Certification Courses and Workshops
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Hello DLI Nvidia Team,

I am writing to inform you about an issue I have been experiencing for the past 7 days on the NVIDIA DLI platform. I am encountering the error message “We encountered an error. Please try again.” when trying to access the lab for the course “Fundamentals of Deep Learning”.

I have attempted the usual troubleshooting methods, such as logging out and back in, clearing the cache, and using different browsers, but the issue persists.

Could you please help resolve this problem so that I can continue my learning without interruption? Thank you in advance for your assistance.

Best reagards

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Seems like maybe I have ran out of allotted lab time.

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Hello,

I have granted you eight more hours. In the future, you can avoid burning the usage limit by pressing the “Stop” button when you’ve finished with a module. If you need to save your progress, you can download the necessary files from the lab.

Cheers,

Tom

1 Like
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Thank you, Tom!

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Доброго времени суток. У меня тоже такая проблема, но время еще есть. не знаю, что делать

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Hello @poleshuk2003 If you still have time left, and you are seeing an error, please open a case with DLI support. Getting Support for DLI Issues