Flash.sh NVMe external hangs at ‘Retrieving storage information’ on custom Orin Nx

Robotics & Edge Computing Jetson & Embedded Systems Jetson Orin NX
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1

We are using a custom carrier board derived from the Jetson Orin Nx design.
Flashing with the regular flash.sh NVMe profile stops at “Retrieving storage information”, while the init‑rd flash tool succeeds.

sudo ./flash.sh jetson-orin-nano-devkit-nvme external
…
[ 4.1151 ] BL: version 1.4.0.2-t234-54845784-08a4de08 last_boot_error: 0
[ 4.1154 ] Sending bct_mem
[ 4.1155 ] Sending blob
[ 5.5200 ] completed
[ 5.5200 ] Retrieving storage infomation
[ 5.5210 ] tegrarcm_v2 --chip 0x23 0 --oem platformdetails storage storage_info.bin

Flash halts here

However
./flash.sh --read-info jetson-orin-nano-devkit-nvme nvme0n1p1

Board ID(3767) version(300) sku(0001) revision(M.3)
Chip SKU(00:00:00:D4) ramcode(00:00:00:02) fuselevel(fuselevel_production) board_FAB(300)
ECID is 0x80012344705DD44A280000000C010100

==== Fuse Info (/home/glenwang/codebase/PE1100N_r3630/Linux_for_Tegra/bootloader/fuse_t234.bin) ====
PublicKeyHash: 00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
PkcPubkeyHash1: 00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
PkcPubkeyHash2: 00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
BootSecurityInfo: 00000000
ArmJtagDisable: 00000000
SecurityMode: 00000000
SwReserved: 00000000
DebugAuthentication: 00000000
OdmInfo: 00000000
OdmId: 0000000000000000
OdmLock: 00000000
ReservedOdm0: 00000000
ReservedOdm1: 00000000
ReservedOdm2: 00000000
ReservedOdm3: 00000000
ReservedOdm4: 00000000
ReservedOdm5: 00000000
ReservedOdm6: 00000000
ReservedOdm7: 00000000
Sku: 000000d4
Uid: 0001010c000000284ad45d7004000000
OptEmcDisable: 0000000c

==== EEPROM content (/home/glenwang/codebase/PE1100N_r3630/Linux_for_Tegra/bootloader/cvm.bin) ====
00000000: 02 00 fe 00 00 00 00 00 00 00 00 ff 00 00 00 00 …
00000010: 00 01 00 01 36 39 39 2d 31 33 37 36 37 2d 30 30 …699-13767-00
00000020: 30 31 2d 33 30 30 20 4d 2e 33 00 00 00 00 00 00 01-300 M.3…
00000030: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 …
00000040: b0 48 00 00 20 cd d8 2d b0 48 31 34 32 30 39 32 .H.. ..-.H142092
00000050: 33 30 34 36 30 39 38 00 00 00 00 00 00 00 00 00 3046098…
00000060: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 …
00000070: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 …
00000080: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 …
00000090: 00 00 00 00 00 00 4e 56 43 42 00 ff 4d 31 00 00 …NVCB..M1..
000000a0: 00 00 00 00 00 00 00 00 00 00 00 00 20 cd d8 2d … ..-
000000b0: b0 48 01 00 00 00 00 00 00 00 00 00 00 00 00 00 .H…
000000c0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 …
000000d0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 …
000000e0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 …
000000f0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 e0 …

Because of requirements we must use the classic flash.sh method.
Could you advise which XML/parameter or device‑tree change is needed so that flash.sh … external can detect our NVMe and proceed?

Many thanks!

3

HI,

We dont support flash.sh with NVMe.
Please use l4t_initrd_flash.sh to flash with NVMe

Thanks

4

Hi DavidDDD

We understand that NVIDIA recommends using l4t_initrd_flash.sh to flash to NVMe devices.
However, in our case, we found that on the NVIDIA official carrier board with Orin NX, we are still able to successfully flash the system onto NVMe storage using flash.sh without problems.
But on our custom carrier board, using flash.sh to flash NVMe fails.

We would like to understand what specific configuration, setting, or hardware condition is present on the official carrier board that allows flash.sh to work with NVMe, and what might be missing or different on our custom board.

Thank you very much for your support!

5

Hi,

flash.sh with NVMe is just an experiment and we dont verify all use case.
Please use l4t_initrd_flash .sh to flash with NVMe.

Thanks

7

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