Horizon View - M10 - Video playback is choppy

==Environments==
Infrastructure:
Esxi v6.5
NVIDIA-SMI 390.94
Tesla M10
Shared Direct/breadth-first
Horizon View

Client:
CentOS7.3 (Kernel: Linux 3.10.0-514.26.2.el7.x86_64)
NVIDIA-SMI 390.96
8Q profile
10zig zero client connecting from Vancouver to LA
blast protocol (H.264 coding)

We are having issue with video playback especially when the camera motion is moving vertical and horizontal - it becomes choppy. We tried youtube and playing video locally using RV and VLC but all had same issue.

I was trying to get stats of the encoding (nvidia-smi encodersessions) but it is not showing any statistics.

# GPU Session    Process   Codec       H       V Average     Average
# Idx      Id         Id    Type     Res     Res     FPS Latency(us)
    0       -          -       -       -       -       -           -
    0       -          -       -       -       -       -           -
    0       -          -       -       -       -       -           -
    0       -          -       -       -       -       -           -

However, it can be verified that the encoder is being utilize

# GPU       vGPU    sm   mem   enc   dec
# Idx         Id     %     %     %     %
    0      70239    17    12     8     0
# GPU       vGPU    process    sm   mem   enc   dec   process         
# Idx         Id         Id     %     %     %     %   name            
    0      70239      96914     4     3     0     0   RV Main         
    0      70239      95578     4     3     0     0   gnome-shell     
<b>    0      70239      80285     4     3    10     0   main-fbcTid0 </b>

Is there any way that we can make the playback better?