nvidia-smi encodersessions is not showing status

==Environments==
Infrastructure:
Esxi v6.5
NVIDIA-SMI 390.94

Client:
CentOS7.3 (Kernel: Linux 3.10.0-514.26.2.el7.x86_64)
NVIDIA-SMI 390.96

I’m having issue pulling up status using ‘nvidia-smi encodersessions’. The stats is empty therefore I cannot verify the performance of the encoder.

# GPU Session    Process   Codec       H       V Average     Average
# Idx      Id         Id    Type     Res     Res     FPS Latency(us)
    0       -          -       -       -       -       -           -
    0       -          -       -       -       -       -           -
    0       -          -       -       -       -       -           -

I can verify from the esxi using the 'nvidia-smi vgpu -u" that the encoder is utilizing.

I’m wondering what can be the cause why the stats are not showing.

Hi,

I have this issue as well, although in my case nvidia-smi vgpu -u shows "No supported devices in vGPU mode". I believe encoding is working though because video playback on the VM is smooth and nvidia-smi shows the driver loaded and in use by VMwareBlastServer.

Hypervisor: ESXi 6.5.0 10884925
Guest OS: Ubuntu 18.04 kernel 4.15.0-47-generic
GRID version: 410.92