Please provide the following info (check/uncheck the boxes after clicking “+ Create Topic”):
Software Version
DRIVE OS Linux 5.2.0
DRIVE OS Linux 5.2.0 and DriveWorks 3.5
NVIDIA DRIVE™ Software 10.0 (Linux)
NVIDIA DRIVE™ Software 9.0 (Linux)
other DRIVE OS version
other
Target Operating System
Linux
QNX
other
Hardware Platform
NVIDIA DRIVE™ AGX Xavier DevKit (E3550)
NVIDIA DRIVE™ AGX Pegasus DevKit (E3550)
other
The PSU(Power Supply Unit) has broken down.(Smokes came out while in use)
The serial number is 1540619000082.
Would you please instruct me on how can I get it replaced or repaired?
Thanks
Dear @atsutaka ,
We are checking internally and update you. Please check private message.
VickNV
August 20, 2021, 12:46am
4
Hi @atsutaka ,
We have a discussion internally. Please contact your nvidia representative and they will help you with this. Thanks.
VickNV
August 20, 2021, 1:46am
5
We are also interested to know how you broke the power supply. Did you used this power supply in a car/truck?
Yes, it was used in a car.
VickNV
August 30, 2021, 4:18pm
8
Thanks for the information. Hope your nvidia rep has helped you with this well.
VickNV
November 10, 2021, 12:17am
10
Hi, @atsutaka
Please contact your nvidia rep and let them help to ship the PSU to us. Thanks.
VickNV
December 9, 2021, 8:15pm
11
@atsutaka has this been solved offline?