I cannot recieve can msgs from a can bus using AGX Orin

Robotics & Edge Computing Jetson & Embedded Systems Jetson AGX Orin
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I have followed this document Controller Area Network (CAN) — Jetson Linux<br/>Developer Guide 34.1 documentation and all is set properly and the loop back test is working well but when I connect the Orin to the real can bus it doesn’t recieve any thing

I’m using jetpack 6.1

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There is no update from you for a period, assuming this is not an issue anymore.
Hence, we are closing this topic. If need further support, please open a new one.
Thanks

Hi ahmedashrafhassan009,

Are you using the devkit or custom board for AGX Orin?
What’s the Jetpack version in use?

Please share the block diagram of your connection with CAN device.
Do you connect CAN transceiver to convert CAN TX/RX to CAN-H/CAN-L?