Hi @sharon.hezy,
We are experiencing an outage with our system, and are actively working to resolve the issue. Unfortunately we don’t have an ETA for when this will be fixed. I will update here when this is working.
Thanks for your patience.
Tom K
@TomNVIDIA - Thanks a lot for the quick reply.
Hope (for all :) that the problem will be resolved soon
If there is any chance to get update when resolved - it will be very appreciated!
Good luck, and thank you again.
Any update or potential timeline for resolution?
Hi,
I am hearing the restore/sync process could take up to 24 hours.
Sorry, that is all I know at this time.
Yesterday I was having the same problem, today is all okay
Can also say, issues appears to be resolved now.
@TomNVIDIA please thank the team involved for the quick response!
@TomNVIDIA, and the team worked on this problem - thanks a lot, both for solving so fast and for keeping us updated.
I can confirm that I’m also able now to find all the data I need for my installation :)
Thanks again!
Happy to help!
Thanks everyone for your patience.
Tom K
still seeing 404 error on other downloads, like shield TV recovery images - where to complain about that?
Hi @paul787, The CDN outage impacts all downloads. Engineers are working to resolve this ASAP.
Thanks for your patience,
Tom K
Hello,
I am happy to report that all assets have been reloaded and files are now available for download. Thanks for your patience.
Cheers,
Tom K
Thank you and the team that worked on this!