Manual Verification Request - Account Blocked on Phone Verification (Kenya)

Hello NVIDIA Support Team,

I am unable to complete phone verification and generate an API key on build.nvidia.com.

Account Details:
Registered Email: iankipkorir668@gmail.com
Country/Region: Kenya

Issue: On my first attempt to verify my phone number, I received an error stating [“This phone number has exceeded limits” / “Your account has been temporarily blocked” — paste your exact error message here], preventing me from completing verification and generating an API key.

Purpose: Personal development and API testing — building a personal Node.js data pipeline project using NIM-hosted models.

I also emailed help@build.nvidia.com about this on 28/07/26 but haven’t heard back yet. Could someone please manually verify my account so I can proceed? Happy to provide any additional information needed.

Thank you for your help.