Not reachable url error during config setting

I followed TLT container installation. I faced the error during setting configuration of ngc.

Logined ngc successfully and pull TLT containter successfully too. However, after pulling and start the docker ‘$ ngc config set’ doesn’t work well. After entered my API key it gave me the following message:

Url: https://authn.nvidia.com/token is not reachable.

What could I do for handling this issue? Also, is there anywhere that I can use transfer learning toolkit without configuration setting?

Hi ebebeb,
Could you please follow below part of https://docs.nvidia.com/metropolis/TLT/tlt-getting-started-guide/index.html#requirements and try to get a new NGC API key?

Get an NGC API key
•NVIDIA GPU Cloud account and API key - https://ngc.nvidia.com/ 1.Go to NGC and click the Transfer Learning Toolkit container in the Catalog tab. This message is displayed, Sign in to access the PULL feature of this repository.
2.Enter your email address and click Next or click Create an Account.
3.Choose your organization when prompted for Organization/Team.
4.Click Sign In.
5.Select the Containers tab on the left navigation pane and click the Transfer Learning Toolkit tile.

Hello Morganh,

I followed guideline that you gave me. I tried several times, but it gave me the same message. There is one weird thing that I cannot see the choice option of Organization/Team section. Other than that, docker login nvcr.io was successful with API Key. Also, pulling the docker image and running the docker was totally fine. Only issue that I have was configuring ngc settings.

Could it be possible to have issue from the firewall?

Hi ebebeb,
So, you cannot login ngc.nvidia.com, right? Can you give more details, how about attaching one pdf which contains some screenshots for your steps?

More,
Can you see https://ngc.nvidia.com/signin? Did you create your account previously?
You mentioned you did not see below so I am afraid you have an account issue.

Set Your Organization
Organizations within NVIDIA GPU Cloud allow you to share registries and resources with colleagues.

Hi ebebeb,

We haven’t heard back from you in a couple weeks, so marking this topic closed.
Please open a new forum issue when you are ready and we’ll pick it up there.

I am facing exactly same issue.

Unable to configure.

ngc config set

Error
Url: https://authn.nvidia.com/token is not reachable.

Tried generating new API key as well but didn’t work.

{ngc config set} --> This configuration needs to be done in host or inside docker (nvcr.io/nvidia/tlt-streamanalytics)?

Thanks

In host.

When I try set ngc.

ngc config set

I get following error after entering key.

Enter API key [no-apikey]. Choices: [<VALID_APIKEY>, 'no-apikey']: <KEY>
Url: https://authn.nvidia.com/token is not reachable.

Same API works for-

docker login nvcr.io

Username: $xx
Password: <KEY>

How do I set the NGC config?

Thanks

Please double check the steps in https://docs.nvidia.com/metropolis/TLT/tlt-getting-started-guide/index.html#requirements

Get an NGC API key
 •NVIDIA GPU Cloud account and API key - https://ngc.nvidia.com/  1.Go to NGC and click the Transfer Learning Toolkit container in the Catalog tab. This message is displayed, Sign in to access the PULL feature of this repository. 
2.Enter your email address and click Next or click Create an Account. 
3.Choose your organization when prompted for Organization/Team. 
4.Click Sign In. 
5.Select the Containers tab on the left navigation pane and click the Transfer Learning Toolkit tile. 


Download the docker container
 •Execute docker login nvcr.io from the command line and enter your username and password.  ◦Username: $oauthtoken
◦Password: API_KEY

•Execute docker pull nvcr.io/nvidia/tlt-streamanalytics:<version>