nvidia-smi shows "No devices were found"

Graphics / Linux Linux
1

Hi

I am using Ubuntu 16.04 server and installed Nvidia Quadro P4000 GPU card.
Running on version 384.130

when running nvidia-smi i keep getting "No devices were found

lspci -vv | grep NVI
3b:00.0 VGA compatible controller: NVIDIA Corporation Device 1bb1 (rev a1) (prog-if 00 [VGA controller])
Subsystem: NVIDIA Corporation Device 11a3
administrator@amsterdam:~$ lspci -vv | grep NVI
3b:00.0 VGA compatible controller: NVIDIA Corporation Device 1bb1 (rev a1) (prog-if 00 [VGA controller])
Subsystem: NVIDIA Corporation Device 11a3

administrator@amsterdam:~$ lsmod | grep nvidia
nvidia_drm 49152 0
nvidia_modeset 860160 1 nvidia_drm
nvidia_uvm 675840 0
nvidia 13164544 5 nvidia_modeset,nvidia_uvm
drm_kms_helper 155648 3 ast,nouveau,nvidia_drm
drm 364544 6 ast,ttm,drm_kms_helper,nouveau,nvidia_drm

administrator@amsterdam:~$ dmesg | grep NVRM
[ 721.815626] NVRM: loading NVIDIA UNIX x86_64 Kernel Module 384.130 Wed Mar 21 03:37:26 PDT 2018 (using threaded interrupts)
[ 723.786648] NVRM: GPU at PCI:0000:3b:00: GPU-32a3b29d-4d41-5962-c6e3-732aad24d554
[ 723.786680] NVRM: GPU Board Serial Number: 0321018075436
[ 723.786685] NVRM: Xid (PCI:0000:3b:00): 62, 1d32(3818) 00000000 00000000
[ 739.989396] NVRM: RmInitAdapter failed! (0x53:0xffff:1908)
[ 739.989461] NVRM: rm_init_adapter failed for device bearing minor number 0
[ 744.822882] NVRM: RmInitAdapter failed! (0x26:0xffff:1114)
[ 744.822923] NVRM: rm_init_adapter failed for device bearing minor number 0
[ 770.701234] NVRM: RmInitAdapter failed! (0x26:0xffff:1114)
[ 770.701277] NVRM: rm_init_adapter failed for device bearing minor number 0
[ 803.584655] NVRM: RmInitAdapter failed! (0x26:0xffff:1114)
[ 803.584698] NVRM: rm_init_adapter failed for device bearing minor number 0
[ 808.443489] NVRM: RmInitAdapter failed! (0x26:0xffff:1114)
[ 808.443527] NVRM: rm_init_adapter failed for device bearing minor number 0
[ 889.771650] NVRM: RmInitAdapter failed! (0x26:0xffff:1114)
[ 889.771701] NVRM: rm_init_adapter failed for device bearing minor number 0
[ 894.503944] NVRM: RmInitAdapter failed! (0x26:0xffff:1114)
[ 894.503985] NVRM: rm_init_adapter failed for device bearing minor number 0
[17295.375184] NVRM: RmInitAdapter failed! (0x26:0xffff:1114)
[17295.375217] NVRM: rm_init_adapter failed for device bearing minor number 0
[17358.194904] NVRM: RmInitAdapter failed! (0x26:0xffff:1114)
[17358.194939] NVRM: rm_init_adapter failed for device bearing minor number 0
[17376.315787] NVRM: RmInitAdapter failed! (0x26:0xffff:1114)
[17376.315824] NVRM: rm_init_adapter failed for device bearing minor number 0
[18504.098929] NVRM: RmInitAdapter failed! (0x26:0xffff:1114)
[18504.098980] NVRM: rm_init_adapter failed for device bearing minor number 0

i have the same problem when working on ubuntu 18.04

Can someone please assist?

2

Please run nvidia-bug-report.sh as root and attach the resulting .gz file to your post. Hovering the mouse over an existing post of yours will reveal a paperclip icon.
[url]https://devtalk.nvidia.com/default/topic/1043347/announcements/attaching-files-to-forum-topics-posts/[/url]

3

Thanks

Attaching the bug-report
nvidia-bug-report.log.gz (90.1 KB)

4

Software side looks fine. Please try reseating the card, check in another slot, check for a general hw failure in another system.

5

I have the same problem, have you fix it?

6

Turned out that my GPU was with HW failure

today i will get a new one and then i will check it

7

我遇到同样问题，请问 解决了吗？ nvidia-bug-report.log.gz (524.4 KB)